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Other QUALCOMM CRASHDUMP MODE

  1. F_Aakash_Patil_zGgM
    Eclair May 6, 2020

    F_Aakash_Patil_zGgM , May 6, 2020 :
    after updating my OnePlus 6 to OS 10.3.3, i restarted my phone from then it is showing only one msg on screen "QUALCOMM CRASHDUMP MODE"
     

    #1
  2. Liehjan
    Lollipop May 6, 2020

    Liehjan , May 6, 2020 :
    to get out of Qualcomm crashdump mode is to hold the power and volume up button for 10 seconds to force shutdown the phone
     

    #2
    U1575022819342, Artemus. and Caomhin like this.
  3. F_Aakash_Patil_zGgM
    Eclair May 6, 2020

    F_Aakash_Patil_zGgM , May 6, 2020 :

    YES I DID IT BUT STILL ITS GETTING STUCK AT SAME...
     

    #3
    U1575022819342 likes this.
  4. Liehjan
    Lollipop May 6, 2020

    Liehjan , May 6, 2020 :
    Then you need to download MsmDownloadTool for the OnePlus 6 to a PC and flash rom again
     

    #4
    U1575022819342, Artemus. and Caomhin like this.
  5. F_Aakash_Patil_zGgM
    Eclair May 6, 2020

    F_Aakash_Patil_zGgM , May 6, 2020 :

    can you share me the link & also if you have any video link for the same
     

    #5
    U1575022819342 likes this.
  6. Liehjan
    Lollipop May 6, 2020

    Liehjan , May 6, 2020 :

    Download links in description
     

    #6
    Artemus. and Caomhin like this.
  7. F_Aakash_Patil_zGgM
    Eclair May 6, 2020


    #7
    U1575022819342 likes this.
  8. Liehjan
    Lollipop May 6, 2020

    Liehjan , May 6, 2020 :
    So you have re-flashed the stock rom using MsmDownloadTool and still the same issue?
     

    #8
    U1575022819342 likes this.
  9. F_Aakash_Patil_zGgM
    Eclair May 6, 2020

    F_Aakash_Patil_zGgM , May 6, 2020 :

    yes still the same issue
     

    #9
    U1575022819342 likes this.
  10. F_Aakash_Patil_zGgM
    Eclair May 6, 2020

    F_Aakash_Patil_zGgM , May 6, 2020 :

    in this OS is 9 odd... where as mine is 10.3.3, will it work for OS 10.3.3...?
     

    #10
    U1575022819342 likes this.
  11. Liehjan
    Lollipop May 6, 2020

    Liehjan , May 6, 2020 :
    Don't know anymore, contact support... maybe this is hardware related?
     

    #11
    U1575022819342 likes this.
  12. F_Aakash_Patil_zGgM
    Eclair May 6, 2020


    #12
    U1575022819342 likes this.
  13. MK1992
    Donut May 11, 2020

    MK1992 , May 11, 2020 :
    I also got this same issue after updating the update via oxygen updater.i try msm download tool also unable to boot up the phone properly and the led keep blinking
     

    #13
    U1575022819342 likes this.
  14. MK1992
    Donut May 11, 2020

    MK1992 , May 11, 2020 :
    I contact my local service center authorized by oneplus ,they told mi most likely motherboard faulty without checking and the cost of replacement motherboard cost more than trade in value of the oneplus 6,they suggest mi to get another new oneplus phone. -_-
     

    #14
    U1575022819342 likes this.
  15. Sheriyar94
    Cupcake May 21, 2020

    Sheriyar94 , May 21, 2020 :
    Same issue....i updated my oneplus 6t to 10.3.3 2days back , and yesterday restarted my phone, and the phone booted to qualcomm crashdump mode...tried 3 versions of msmdownload tool for 9.0.1.7 , 10.3.0 and 10.3.2 the phone connects, image downloads eveything works properly, it gets installed then the phone boots up and again boots into crash dump mode...can someone please help...or do we need to wait for msmdownload for 10.3.3
     

    #15
    U1575022819342 likes this.
  16. Caomhin
    Lollipop May 22, 2020

    Caomhin , via OnePlus 6T , May 22, 2020 :
    Your phone may still be in warranty,

    Contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.

    https://www.oneplus.com/support
     

    #16

  17. #17
  18. Artemus.
    Nougat May 23, 2020

    Artemus. , May 23, 2020 :
    They aren't because they don't have to. Qualcomm Crashdump Mode means something screwed up based on the user's input.
     

    #18
    U1575022819342 and Caomhin like this.
  19. U1575022819342 , via OnePlus Community App , May 23, 2020 :
    we are still in dilemma...
    in lockdown period, we dont have anyone to help.

    my 3000 contscts are in Phone.
     

    #19
  20. Caomhin
    Lollipop May 23, 2020

    Caomhin , via OnePlus 6T , May 23, 2020 :


    U1575022819342

    seems OnePlus team should work on it.Unnecessary , without any fault of person, the software crashes.

    or else please provide replacement of phone.​


    There is a link in the post above yours to contact OnePlus support, see what they say.

    They have an online Chat option no point moaning about it, click the link and talk to someone from OnePlus, see what they can help you with.
     

    #20
    U1575022819342 and Artemus. like this.