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[Submitted] Qualcomm Crashdump

  1. Plvingerhoet
    Cupcake Oct 1, 2018

    Plvingerhoet , Oct 1, 2018 :
    No specific sequence or app. While using the phone, UI freezes for about 2 sec or so before going into the Crashdump screen. Need to long press the off button to be able to reboot. Happens often since upgrade to 9.
     

    #1
  2. Plvingerhoet
    Cupcake Oct 9, 2018

    Plvingerhoet , Oct 9, 2018 :
    still no real clue about the trigger. it seems to mostly happen after I arrive home having been connected to my car's Bluetooth. Also similarly to others, the problem can be triggered when installing cpu-z app. In fact it happens directly after the initial installation. The app fails directly after the forced reboot making it impossible to trigger the Crashdump a second time.
     

    #2
  3. Plvingerhoet
    Cupcake Oct 9, 2018

  4. Plvingerhoet
    Cupcake Oct 15, 2018

    Plvingerhoet , Oct 15, 2018 :
    Additional information: This weekend I performed a factory reset. I was having so many crash dumps I thought 'what the heck - let's give that a try'. So, did this but didn't help, still getting the crash dumps same as before.
    Trying to find a pattern i first thought it had to do with the BT in my car. I turned off BT but still got the problem. Now I'm wondering of it's related to Wifi so I have it turned off for a while now (luckely I have a good data plan). So far so good. I'll keep you posted.
     

    #4
  5. Plvingerhoet
    Cupcake Oct 20, 2018

    Plvingerhoet , Oct 20, 2018 :
    Okay I've using my phone now since Monday morning without switching on WIFI result ... no Qualcomm crashdumps anymore. Where I used to get 1,2 or sometimes 3 crashes a day now ZERO! I also switched other WIFI related setting off such as the home trigger or the permission to poll wifi to get a beter location. Everything I thought was somewhat related to WIFI is OFF. I'm assume there must be a Qualcomm radio chip in the phone which in my case has a defect. I seems to happen when going from no WIFI signal to a signal or the other way around or maybe polling to see if there is a beter one. Sometimes I wounder if it has something to do with switching from 2,4 to 5,0. These are things I don't know. What is certain - with WIFI turned off NO crashdumps. Hopefully this information will be useful to others with something similar or help the OnePlus engineering team confirm what is wrong.
     

    #5