Questions Answered! Ordering the OnePlus 3T

  1. Marta Collet
    Donut Nov 21, 2016

    Marta Collet , Nov 21, 2016 :
    Hi Steven
    On 28th in Europe only the 3T will be available or there are chances to see OP3 back again on sale?
    I want to get on time for a Soft Gold version as Christmas present.

  2. lgtooneplus
    Cupcake Nov 21, 2016

    gmo8492 likes this.
  3. athorax
    Cupcake Nov 21, 2016

    athorax , Nov 21, 2016 :
    Why are you listing times in PDT? Does that mean it will be Nov 21 11:01 PM PST, and thus Nov 22 12:01 AM MST? or will it be Nov 22 1:01 AM MST?

  4. pelijaw
    Honeycomb Nov 21, 2016

    pelijaw , Nov 21, 2016 :
    Exactly, becoming too confusing now. We need a definite answer. Saw you over on Reddit too :D

  5. Steven G.
    Head of Global Sales & Operations for OnePlus Nord Staff Member Nov 21, 2016

    Steven G. , Nov 21, 2016 :
    Hi Gaster,
    More SKUs means complexity on supply chain. OnePlus prefer to focus on production stability & enhance capacity on limited range of SKUs, that's the reason why we didn't prepare 6+128GB Soft Gold version.

  6. Steven G.
    Head of Global Sales & Operations for OnePlus Nord Staff Member Nov 21, 2016

    Steven G. , Nov 21, 2016 :

  7. Steven G.
    Head of Global Sales & Operations for OnePlus Nord Staff Member Nov 21, 2016

    Steven G. , Nov 21, 2016 :
    OP3 won't back again on sale.

  8. Mr. BG
    Marshmallow Nov 21, 2016

    theshinybeast, OALEXANDER and pa5t1s like this.
  9. princejain1995
    Cupcake Nov 21, 2016

    princejain1995 , Nov 21, 2016 :
    Yah, eagerly waiting for OP 3t to be release in india.... :(

    xcaller likes this.
  10. oscarnkkng
    Eclair Nov 21, 2016

    oscarnkkng , Nov 21, 2016 :
    I'm very confused too. Inconsistency aside, it's unusual to release a product at 12am PST and not EST. It's an undue burden for the customers.

  11. KeyperOS
    Gingerbread Nov 21, 2016

    KeyperOS , Nov 21, 2016 :
    @Steven G.
    What I'd like to know is, will there be special consideration for those of us that ordered the OnePlus 3, only to have to return it because the 3T was released within our 15-day return-period window?

    I first ordered the OP3 in early October, received it on the 9th of November and was forced to return in on the 15th, when the 3T was announced.

    I am interested in the 128GB model and am certainly NOT willing to wait through restocking so as to finally get in my hands in January a phone that I originally ordered in October.

    We really shouldn't be that many to appreciably upset the launching but we are by far the most wronged by OnePlus.

  12. Tobikage
    Nougat Nov 21, 2016

    Tobikage , Nov 21, 2016 :
    That'll be right after they dump the remaining OP3's in India.

    theshinybeast and pa5t1s like this.
  13. F_Sharon_Doggen_XeeZ
    Cupcake Nov 21, 2016

    Nougat Assistant Head Moderator Nov 21, 2016

  15. sjropert
    Cupcake Nov 21, 2016

    sjropert , Nov 21, 2016 :
    Hello! I can't submit my shipping address because the site wont accept any phone number. How can I proceed?

  16. pa5t1s
    User of the Year 2014 Nov 21, 2016

    pa5t1s , Nov 21, 2016 :
    too late, the troll gang owns you! [​IMG]

  17. Kevin Middleton
    Cupcake Nov 21, 2016

    Kevin Middleton , Nov 21, 2016 :
    The Black/Black Otterbox shows that it's in-stock on the website, but when I go to checkout it tells me that it's out of stock. It has been like this for at least a week. I brought the problem up to support and they told me to "keep checking back" without acknowledging the problem. I have a very good feeling because the store page is glitched and shows that it's "in-stock" it will never actually be restocked. Buying this case with my 3T is a deciding factor for me as the OP store is one of the only places I can find it at $25 and I shouldn't be penalized to pay for shipping if I don't order with my phone due to it being out of stock.

    Hoping someone here sees this and can contact the vendor for this item so that it can be restocked asap - or possibly work with me so that I can get free shipping on it once it does come back in stock.

    Edit, Link: https://oneplus.net/otterbox-case-for-oneplus-3-3t

  18. F_Daniel_Jan_Paweł_Szpu
    Froyo Nov 21, 2016

  19. wizard86pz
    Gingerbread Nov 21, 2016

    wizard86pz , Nov 21, 2016 :
    One simple question @Steven G. : why you write "for Europe on November 28 (12:01 AM GMT/ 1:01 AM CET)"??? I mean, 12:01 AM GMT is not 1:01 AM CET...in this period of the year, at least in Italy, GMT+01=CET...so 12.01 AM GMT is equal to 1:01 PM CET or GMT+01. Or REALLY the sales will open in the middle of the night?

  20. SimonRam
    Lollipop Nov 21, 2016

    SimonRam , Nov 21, 2016 :
    They've got to change the internals around from the returned ones first, be patient!:)

    theshinybeast and gaster like this.