Questions Answered! Ordering the OnePlus 3T

  1. Khelekgil
    Cupcake Nov 25, 2016

    Khelekgil , Nov 25, 2016 :
    What is the customer service like in your experience? The only thing stopping me from buying this phone is if any of the hardware breaks (dead pixels, faulty fingerprint/home button, etc) meaning that I will have to contact their customer service. What is the likelihood of the product arriving with dead pixels? As I have previous experience with Nexus devices, how does OnePlus support compare with Google's?

  2. cb620
    Gingerbread Nov 25, 2016

    cb620 , Nov 25, 2016 :
    It doesn't compare. Your taking a chance. Google has very good customer service. Oneplus could work on their customer service and rma system.

  3. G_Hugo_Scaramal_NlkK
    Eclair Nov 25, 2016

  4. G_Hugo_Scaramal_NlkK
    Eclair Nov 25, 2016

    G_Hugo_Scaramal_NlkK , Nov 25, 2016 :
    Was on hold only in China for around 2-3 hours.

  5. godp1301
    Cupcake Nov 25, 2016

    godp1301 , Nov 25, 2016 :
    Still waiting for delivery here in Nun's Island. Any luck on your side??

  6. mkddimitar
    Cupcake Nov 25, 2016

    mkddimitar , Nov 25, 2016 :
    Hello there,
    I want to ask how i can order the OnePlus 3T in Macedonia (FYROM, Europe)?Do i need to wait for the Europe release and can the phone be shipped to Macedonia, how much would the shipping and the tax costs (Approximately).
    Thank you so much for your time.

  7. stevec5375
    Cupcake Nov 25, 2016

    stevec5375 , Nov 25, 2016 :
    In the past I always bought my phones directly from a carrier. This is the first time I decided I buy one unlocked. This phone got such great reviews for the price that I was hoping to pick one up. But now I may not.

  8. jx460
    Cupcake Nov 25, 2016

    jx460 , Nov 25, 2016 :
    anyone know of a realistic estimate as to when the OnePlus 3T - 128gb model might be back in stock again in the US? :(

  9. cb620
    Gingerbread Nov 25, 2016

    cb620 , Nov 25, 2016 :
    Here go some pics. Orzly full screen protector no rainbow no dots and a Tudia spigen-ish type case. Ota right out the box.

    Attached Files:

    adaneluti likes this.
  10. cb620
    Gingerbread Nov 25, 2016

    cb620 , Nov 25, 2016 :
    It may not come back. It is limited.

  11. bahadirshah
    Cupcake Nov 25, 2016

    bahadirshah , Nov 25, 2016 :
    Just got mine too! It has a paper with a code that says 5$ gift card to use in OP on next purchase! nice touch.

  12. Cnguyen490
    Donut Nov 25, 2016

  13. Cnguyen490
    Donut Nov 25, 2016

  14. Custnam
    Gingerbread Nov 26, 2016

    Custnam , Nov 26, 2016 :
    You sure you got the North American Version? If so it should have these bands.
    WCDMA: Bands 1/2/4/5/8
    FDD-LTE: Bands 1/2/4/5/7/8/12/17/30

    Where Im at I usually am on LTE Band 12 for T-Mobile.

  15. Custnam
    Gingerbread Nov 26, 2016

    Custnam , Nov 26, 2016 :
    When it says 4G+ that is T-Mobile LTE. My OP3 says that too. Check your Sim status when it says 4G+ and it should say "LTE_CA. " It stands for "LTE Carrier Aggregation" So dont worry. Youre all Good.

  16. SimonRam
    Lollipop Nov 26, 2016

    SimonRam , Nov 26, 2016 :
    Such a shame your charger is broken, only two pins :(

  17. mrpacs
    Honeycomb Nov 26, 2016

    mrpacs , Nov 26, 2016 :
    Received my OP3T today after ordering at 345am EST on launch day. It's replacing a OP2. The 3T is incredible. Super fast and so smooth compared to the OP2. I'm very happy with my purchase and purchasing experience.

  18. tonykung
    Froyo Nov 26, 2016

  19. lautaroaimar
    Cupcake Nov 26, 2016

  20. Cnguyen490
    Donut Nov 26, 2016

    Cnguyen490 , Nov 26, 2016 :
    I can tell ya , damn it. The phone is super fast as I can see
    After remove screen protector, it look more beautiful, OnePlus original screen protector is suck lol
    And 1 more thing , my phone is shoe as 4g and sometime is 4g + . Which is make me really mad :(((