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Random restart and phone is getting heated via OnePlus 9

  1. J1622232688504
    Cupcake Oct 19, 2021

    J1622232688504 , via OnePlus 9 , Oct 19, 2021 :
    Already raised this issue before as well
    I have visited twice to service center and they just did the reinstallation of the software and gave me back the phone.
    Again issue is still persist , random restart both in standby and use mode
    Can someone please help??
     

    #1
  2. Swejuggalo
    OnePlus 9 Series Expert Community Expert Oct 19, 2021

    Swejuggalo , via OnePlus 9 Pro Morning Mist , Oct 19, 2021 :
    Have you ever tried to report it via the feedback tool and send in logs? (Containing proof of massive heating before it goes as far as restarting)

    View attachment 1718472
    If familiar with adb you could also check "top - m 10" in adb shell when the device start to go nuts and heats up. That might allow you to show the processes that generates the heat.
     

    #2
  3. hbk1402
    KitKat Oct 20, 2021


    #3