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Random restart of oneplus 6 via OnePlus 7T

  1. X1579867383008
    Cupcake Feb 13, 2020

    X1579867383008 , via OnePlus 7T , Feb 13, 2020 :
    Im encountering random restarts and wifi malfunctioning on my old oneplus 6 for the past 2 weeks. It restarts randomly like even when we are using it or when we keep it idle etc. And the next issue is the inablility of the phone to connect to a wifi network or even inablility to use the mobile data . Ive faced this issue in emergency situations where i should make a call or a text immediately and the wifi doesn't connect or i cant activate the mobile data. And these issues with the op6 started appearing together. And till now,there was no problems as of such. Please do help me asap .
     

    #1
  2. Caomhin
    KitKat Feb 13, 2020

    Caomhin , via OnePlus 6T , Feb 13, 2020 :
    Try reset WiFi and Mobile radios.

    Settings, System, Reset Options, Reset WiFi Mobile Bluetooth

    Also check if any recent app installation as of 2 weeks ago or so has caused your restart issue. The fact that it suddenly happened would point to an app or apps that are not functioning correctly.
     

    #2
  3. X1579867383008
    Cupcake Feb 14, 2020


    #3
  4. Caomhin
    KitKat Feb 14, 2020

    Caomhin , via OnePlus 6T , Feb 14, 2020 :
    Only other option is the nuclear one.

    Do a full Erase/Delete Data button, factory reset. This will restore you to a fresh installation of 10.3.1. So you will need to backup your phone.

    After Backing up the phone.

    Go to Settings, System, Reset Options, Erase All Data, click on the Delete All Data button,
     

    #4
    DrJMun likes this.
  5. X1579867383008
    Cupcake Feb 14, 2020


    #5
    Caomhin likes this.
  6. sYBa
    Cupcake Feb 16, 2020


    #6