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random restart problem in my OnePlus 7t

  1. Er. Arun kumar
    Donut Feb 8, 2020

    Er. Arun kumar , Feb 8, 2020 :
    it randomly restart 2times in a day ,anyone facing the same issue pls let me know and find some solution for it .
     

    #1
    Abhi665 likes this.
  2. OranDsouza
    Cupcake Feb 9, 2020

    OranDsouza , Feb 9, 2020 :
    Hello Er. Arun kumar, this sounds like a battery issue but given OP7T Released recently i think its due to apps you may have on your phone causing this issue
     

    #2
  3. Abhi665
    Cupcake Feb 10, 2020


    #3
  4. Wineklek
    Donut Feb 12, 2020


    #4
  5. OranDsouza
    Cupcake Feb 12, 2020

    OranDsouza , Feb 12, 2020 :
    Hello Abhi665, Can you please have a review of the apps you have installed, on the model i have here i do not face any issues even with over 55 apps installed and in use daily. your device might be defective or an App installed on your device might be causing this issue.
     

    #5
  6. OranDsouza
    Cupcake Feb 12, 2020

    OranDsouza , Feb 12, 2020 :
    Hello W1580201815855, Sorry to hear you're experiencing issues with bugs on the 7T, Please help by reporting the bugs here
     

    #6
  7. N1581506260611
    Cupcake Feb 12, 2020


    #7
  8. Abhi665
    Cupcake Feb 12, 2020


    #8
  9. Abhi665
    Cupcake Feb 12, 2020


    #9
  10. OranDsouza
    Cupcake Feb 12, 2020

    OranDsouza , Feb 12, 2020 :
    Hello Abhi665, Lets get to the bottom of this shall we

    I Have downloaded the missing apps alongside the ones i already have and my device works fine without any hiccups or lag, are you sure you're on the latest version of Oxygen OS?(or have you flashed custom ROMs)
     

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  11. Abhi665
    Cupcake Feb 12, 2020


    #11
  12. OranDsouza
    Cupcake Feb 12, 2020

    OranDsouza , Feb 12, 2020 :
    Hello Abhi665, Thanks for the quick reply, can you please provide more details on whats causing the issue, perhaps a rogue app, please note the app you're using when the restarts happen and also close all apps at the beginning of every day and see if this temporarily fixes your issue (iirc this has previously been reported and is only a temp fix, so you'll have to take in your device for repair to your nearest experience store) wishing you luck!
     

    #12
  13. Abhi665
    Cupcake Feb 12, 2020


    #13
    Y1581062267867 likes this.
  14. Abhi665
    Cupcake Feb 13, 2020


    #14
    Y1581062267867 likes this.
  15. Louis.goh
    Cupcake Feb 18, 2020

    Louis.goh , Feb 18, 2020 :
    I also have this issue random restart problem in my OnePlus 7t ,this device problem or OS issue , somebody can advise to fix it?
     

    #15
  16. ianurag21
    Cupcake Feb 18, 2020

    ianurag21 , Feb 18, 2020 :
    It's simple.
    It's happening due to over hitting. And you can't deny the fact that 7T over hits quite often.
    And to cool down its processor it shuts down all the processes and restart the phone.
    This could be the one reason.
    But still you must visit the service center.
     

    #16
  17. Abhi665
    Cupcake Feb 18, 2020

    Abhi665 , Feb 18, 2020 :
    its happening most of the time when i am listening songs
    without any heating
     

    #17
  18. Y1581062267867 , via OnePlus Community App , Feb 19, 2020 :
    bro there is also touch issue and games become very much choppy and laggy while playing pubg for more then 30 min.. I have complaint lots of time regardings such issue..but still don't get any solution from oneplus team..I am think of selling this phone and will never buy again..also I will tell my every friends that never buy oneplus coz its sucks in gaming..also phone becomes so heat..it goes to 45 degree while the outside temperature is 10 degree Celsius..
     

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  19. Abhi665
    Cupcake Feb 19, 2020

    Abhi665 , Feb 19, 2020 :
    when will OnePlus 7t update will come, i havent received any updates from 2 months
     

    #19
  20. Y1581062267867 , via OnePlus Community App , Feb 19, 2020 :
    yes it will come..listen bro do you play claw in pubg mobile? if yes then have you feel any touch issue and after phone getting heat the games become choppy and laggy..do you face such problems in pubg mobile in your phone
     

    #20