6
Random Restart Problem on Oneplus 8t via OnePlus 8T

  1. Nepster__
    Donut Oct 23, 2020

    Nepster__ , via OnePlus 8T , Oct 23, 2020 :
    After setting everything up, I noticed that when I am unlocking my phone that it's randomly restarting itself .
    There is enough charge on it left and just a few application running .

    Why is it randomly restarting itself ?!
    Does anybody now ?
    Is there a fix coming ?!
     

    #1
  2. Scherpenseel
    KitKat Oct 23, 2020

    Scherpenseel , Oct 23, 2020 :
    I had this a couple of times after the last update. But since I did a factory reset it stopped for me...
    No idea what could've caused it. But seeing other people commenting on the new update I feel that it isn't completely stable.
     

    #2
  3. abhish1893
    Cupcake Oct 23, 2020


    #3
  4. Mrkmailhot
    Cupcake Oct 25, 2020


    #4
  5. L1603788193825
    Cupcake Oct 27, 2020


    #5

  6. #6
  7. PatrikKovac
    Cupcake Oct 29, 2020


    #7
    PedroPalma05 and fmonseur like this.
  8. the_gtcar , via OnePlus Community App , Oct 30, 2020 :
    These restarts are getting more and more frequent for me - I'm noticing that it's most often happening when locking the phone using Facebook Messenger in overlay mode.

    I'm not sure if there is a bias there because it's an app that I use often, but this is where I'm seeing it the most
     

    #8
    MAKAzad likes this.
  9. the_gtcar , via OnePlus Community App , Oct 31, 2020 :
    I'm lead to believe Facebook Messenger may be the culprit...please let me know if others have it the same. I noticed that there end up being multiple instances running in the background, so this could be crashing the phone and forcing the restarts
    1604106512781.jpg
     

    #9
  10. A.Saketh Gupta , via OnePlus 8T Aquamarine Green , Oct 31, 2020 :
    These Problems are Coming from OnePlus Launcher so they Want to Update their Launcher first
     

    #10
  11. amar2724
    Donut Oct 31, 2020


    #11
  12. grayweather88
    Cupcake Oct 31, 2020

    grayweather88 , via OnePlus 8 Pro , Oct 31, 2020 :
    Facing the same issues here. Although I don't have Facebook installed and I am using a custom launcher. The phone restarts randomly after I wake it up and use it for around 5 minutes or so.
     

    #12
  13. Mrkmailhot
    Cupcake Oct 31, 2020

    Mrkmailhot , Oct 31, 2020 :
    I brought my first one in and swapped it for a new one. New one is doing the same thing. I clear my background processes often so I don't think it's that. I can't tell if it's because of the Facebook messanger bubbles or a coincidence that they're on screen when reboot. I am not using the oneplus launcher also. I use smart launcher so I don't think that's the cause. I've noticed that my battery percentage reads more after reboot than it did before the random reboots.

    I'm not sure how to find log files. If anyone knows I would love to pull a log file and send it in.
     

    #13
  14. Felix Völkert
    Cupcake Oct 31, 2020


    #14
  15. B.VANG
    Cupcake Nov 3, 2020

    B.VANG , Nov 3, 2020 :
    Facing the same issue here and I bought my OnePlus 8T a few days ago, it's really annoying.
     

    #15
    MAKAzad likes this.
  16. X1603141720046
    Gingerbread Nov 3, 2020


    #16
  17. Q1594653720522
    Cupcake Nov 8, 2020

    Q1594653720522 , Nov 8, 2020 :
    Same has been happening to me, albeit I have the T-Mobile version. I use messenger and I noticed I also don't consistently get notified of messages. I updated messenger to the beta and that helped a little, but it's still several times a day it reboots.
     

    #17
  18. U1604720250462
    Cupcake Nov 13, 2020

    U1604720250462 , Nov 13, 2020 :
    Had this problem on the 6t so I switched and upgraded recently.. and now it's the same problem? OnePlus gotta do something about this.
     

    #18
    PedroPalma05 and MAKAzad like this.
  19. Mingsy
    Cupcake Nov 13, 2020


    #19
    MAKAzad likes this.
  20. Geet86
    Cupcake Nov 29, 2020


    #20