OxygenOS Random restart

  1. kuwakjai
    Eclair Dec 8, 2016

    kuwakjai , Dec 8, 2016 :
    Hi, I got my OP3T 2 days ago. It comes with oos 3.5.3. I use it for work and general call and messaging, no heavy games. The phone randomly restart itself. I realize that it does random restart more frequently when the battery level is below 25%. It will restart more frequently if I have WiFi and Bluetooth on. Anyone experiencing this?

    Kuriakos Semertzidis likes this.
  2. Deactivated User
    Dec 8, 2016

  3. csemnani
    Gingerbread Dec 10, 2016

    csemnani , Dec 10, 2016 :
    I had the same issue and have gotten the same answer. Going to do a hard reset I think on next OS release.

    Meetstud and kfc-hk like this.
  4. kuwakjai
    Eclair Dec 10, 2016

    G_satees_kumar_wBUT likes this.
  5. PowerMogli
    Cupcake Dec 12, 2016

    PowerMogli , Dec 12, 2016 :
    Happens to me every day several times. Today in the morning it happened twice in a short period of time.

    I already updated and wiped my 3T. I have only a few apps installed.

    I have the global version (germany).

  6. Taccoen
    Cupcake Dec 12, 2016

    Taccoen , Dec 12, 2016 :
    I have the same issue(s), sometimes it reboots or it shuts down without rebooting. I have my 3T since a week now. I did the NFC trick with my nexus 5 and the T3 took over all the apps and settings. Maybe that this was too much for a start?

  7. rizified
    Gingerbread Dec 12, 2016

    rizified , Dec 12, 2016 :
    might be...some apps conflicting..

  8. Deactivated User
    Dec 13, 2016

  9. PowerMogli
    Cupcake Dec 14, 2016

    PowerMogli , Dec 14, 2016 :
    I have actually uninstalled an app I was suspecting to make problems. Now my problem is gone (seems so).

    You can try it yourself and report if you encounter the same issues like me:
    the name of the app is 'Spox Sportnews'.

    Deactivated User likes this.
  10. Leady187
    Cupcake Dec 16, 2016

    Leady187 , Dec 16, 2016 :
    I had this issue. It was an app causing it. Just go through your lesser known apps one by one and you'll find the culprit eventually

  11. jaybajaj1902
    Froyo Dec 23, 2016

    jaybajaj1902 , Dec 23, 2016 :
    Hi My OP3T restarts when I try to seek an HEVC X265 video.
    Though it's taken care by installing MXPlayer and using HW+.

    ITS the 821 SoC. Why can't the phone play HEVC.??

  12. G_Greg_Hudson_KGeb
    Cupcake Dec 23, 2016

    G_Greg_Hudson_KGeb , Dec 23, 2016 :
    just started having this issue ... restarts about every 2 hours when I'm using it. at one point all my apps were gone and nothing showing up besides my wallpaper. had to factory reset. still having the issue. been going on since this morning. no new apps downloaded either

  13. playhardk
    Cupcake Dec 23, 2016

  14. badoo
    Donut Dec 26, 2016

    badoo , Dec 26, 2016 :
    I am having same problem with my op3.Its been 3 weeks.I tried cleaning cache wiping data factory reset flashing different roms.clean installation on remote session as well as at service center.
    No help so far.

    G_Sanjeet_Kr_YFxV likes this.
  15. Ushuss
    Cupcake Dec 26, 2016

    Ushuss , Dec 26, 2016 :
    I've had the same issue on Sat, yesterday the phone froze and finally it has died. Waiting on support to do a remote session with me this evening, but I think the device is truly dead. PC, will pick it up and install the drivers but that's it, can't turn it on, can't go into fastboot, can't restore. Nothing. I am thinking their must have been a faulty batch somewhere.

  16. F_Einari_Toivonen_XiHC
    Cupcake Dec 28, 2016

  17. Bommi_4148
    Donut Dec 28, 2016

  18. Miklos_Maraczi
    Gingerbread Dec 29, 2016

    Miklos_Maraczi , Dec 29, 2016 :
    Phone often restarts when using MX Player, especially when I use the on-screen navigation buttons. Several times, several days now,but not always.

  19. felinos11
    Honeycomb Jan 4, 2017

    felinos11 , Jan 4, 2017 :
    was this fixed on last android nougat update? sold the item to a buyer and he claims to have random reboots. I never noticed such issue before shipping the item.

    TijsVdB likes this.
  20. musmuris
    Eclair Jan 4, 2017