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Randomly lost some of my contacts, both from the phone and my google contacts.

  1. Ekesh87
    Cupcake Sep 18, 2021

    Ekesh87 , Sep 18, 2021 :
    I woke up today morning to see that a lot of my contacts have been randomly deleted from my phone as well as from the Google account that I back my contacts up on.

    Please help me understand why did this happen, in case anyone else has faced a similar issue, and how to fix it, as I cannot figure out any way to restore my contacts.

    The last backed up contact list is from today itself (backed up automatically) - so I don't think restoring from Google contacts will help.
     

    #1
    hugospacep likes this.
  2. Swejuggalo
    OnePlus 9 Series Expert Community Expert Sep 18, 2021


    #2
    Caomhin likes this.
  3. Swejuggalo
    OnePlus 9 Series Expert Community Expert Sep 18, 2021


    #3
    Caomhin and the_o2 like this.
  4. hugospacep
    Donut Sep 19, 2021

    hugospacep , via OnePlus Nord , Sep 19, 2021 :
    I lost all of my contact synced with Google some month ago, I don't know if it comes from Google or OnePlus. Fortunately my pro phone saved it so disabled contact sync ont it and made a backup. Today, I note that synchronisation doesn't work on my OnePlus!
    Anyone can help please?
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    #4
  5. Swejuggalo
    OnePlus 9 Series Expert Community Expert Sep 19, 2021

    Swejuggalo , via OnePlus 9 Pro Morning Mist , Sep 19, 2021 :
    I've noticed sync issue happening on some parts sometimes. Most often it is solved by itself.
    Guess you could try removing your account and re-add it or/and wipe data of Play Services.
     

    #5
    hugospacep likes this.
  6. Xcommunicad0
    Lollipop Sep 19, 2021


    #6