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Rear camera is not working after last update via OnePlus 6

  1. kd_sharma
    Eclair Feb 27, 2021

  2. ItsRavi25
    Jelly Bean Feb 27, 2021

    ItsRavi25 , via OnePlus 6T , Feb 27, 2021 :
    Hold the Camera app > app info > clear both cache and storage.
    Then reboot your device.

    Or

    Try this version it's working fine without any bugs or error.
    And good picture quality.
    Install this version of camera.
    https://www.apkmirror.com/apk/onepl.../oneplus-camera-3-8-114-android-apk-download/

    Camera Service 2.2.13
    https://www.apkmirror.com/apk/onepl...s-camera-service-2-2-13-android-apk-download/
    Or

    Check your device using diagnostic app.
    https://www.apkmirror.com/apk/onepl...neplus-diagnostic-2-1-0-android-apk-download/

    If above method didn't work then last option, DO BACKUP AND RESET YOUR DEVICE, it's good to reset your device once after many updates. It will solve your all problems.
     

    #2
    Caoimhín likes this.
  3. G_Huynh_Tinh
    Honeycomb Feb 27, 2021


    #3
  4. kd_sharma
    Eclair Feb 27, 2021

    kd_sharma , via OnePlus 6 , Feb 27, 2021 :
    I tried but unable to rix the issue. However, front camera is working fine.
     

    #4
    Caoimhín likes this.
  5. kd_sharma
    Eclair Feb 27, 2021


    #5
    Caoimhín likes this.
  6. kd_sharma
    Eclair Mar 21, 2021


    #6
    Caoimhín likes this.
  7. Caoimhín
    OnePlus 9 Series Expert Community Expert Mar 21, 2021


    #7
    kd_sharma likes this.
  8. kd_sharma
    Eclair Mar 21, 2021


    #8
  9. Caoimhín
    OnePlus 9 Series Expert Community Expert Mar 21, 2021

    Caoimhín , via OnePlus 6T , Mar 21, 2021 :
    Just wondering, have you backed up the phone and done a full Erase All Data factory reset enabling Erase Internal Storage to do a complete wipe and reset of the phone?
    1616328269518.jpg
     

    #9
    kd_sharma likes this.
  10. kd_sharma
    Eclair Mar 21, 2021

    kd_sharma , via OnePlus 6 , Mar 21, 2021 :
    Already, reset but nothing happened.
     

    #10
    Caoimhín likes this.
  11. Caoimhín
    OnePlus 9 Series Expert Community Expert Mar 21, 2021

    Caoimhín , via OnePlus 6T , Mar 21, 2021 :
    Then I would suggest bringing it to a OnePlus Approved Service centre and see if they can do anything.

    Also You can use one or more options below to send Bug reports on the issues back to the OnePlus OOS developers.

    https://forums.oneplus.com/threads/...uct-suggestions-on-oneplus-community.1002970/

    Feedback tool
    https://forums.oneplus.com/feedback/

    You can also contact bughunters@oneplus.com

    And also contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for email, phone contact and online chat details.

    https://www.oneplus.com/support
     

    #11
    kd_sharma likes this.
  12. kd_sharma
    Eclair Mar 21, 2021

    kd_sharma , via OnePlus 6 , Mar 21, 2021 :
    Thanks, I will do the same.
     

    #12
    Caoimhín likes this.
  13. Caoimhín
    OnePlus 9 Series Expert Community Expert Mar 21, 2021


    #13
    kd_sharma likes this.