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Camera Rear camera stopped working after Android 10 update

  1. IonKit
    Cupcake Jul 7, 2020

    IonKit , Jul 7, 2020 :
    Initially, I noticed the rear camera started behaving erratically after Android 10 update.

    I could see the camera view on the screen in Photo mode but could not snap a photo at random times. Video mode is fine but Portrait mode shows a blank screen.

    When I changed to Pro mode, the settings within (EV, ISO, Focus, etc) could not be adjusted.

    I tried clearing the Camera app's cache and even did a cache wipe in recovery. Sadly, both did not help.

    Just recently, the photos I took with the camera became really dimmed. It was as if the brightness sensor or the aperture stopped working.

    However, brightness was adjusted automatically when I switched to Video mode. When I switched back to Photo mode, it was back to the same dimmed image.

    Today, when I pointed the camera towards a bright light source (from inside a room to an opened window), the camera app blanked out and I could not see any camera views in all modes including Video mode. The camera app would not even let me go into Pro mode.

    I tried rebooting the phone, clearing app data and caches again but still no camera views. I also tried third party camera apps and nothing worked.

    I have never dropped my phone before so I am sure the camera is physically fine. I have a feeling the Android 10 update just killed my camera.

    I am now trying to do a full backup and then a factory reset to see if the camera can be saved...
     
    Last edited: Jul 7, 2020

    #1
    Y1535098870778 likes this.
  2. IonKit
    Cupcake Jul 8, 2020

    IonKit , Jul 8, 2020 :
    Here's an update after I did a factory reset and even a downgrade to Android 9.

    The rear camera is confirmed dead. The screen is totally blank when running the default camera app with no other apps installed.

    I only have this phone for 2.5 years and now I have to look for a new one. However, it's not going to be a OnePlus phone. Sorry OnePlus, you've disappointed me twice.
     

    #2
    Y1535098870778 likes this.
  3. Y1535098870778
    Eclair Jul 10, 2020


    #3
  4. Y1535098870778
    Eclair Jul 10, 2020

    Y1535098870778 , via OnePlus 5T , Jul 10, 2020 :
    How did you downgrade to android 9 . Please say in detail
     

    #4
  5. Liehjan
    Lollipop Jul 10, 2020

    Liehjan , Jul 10, 2020 :
    Use the rollback zip in last Open Beta for 5/5T
     

    #5
    Y1535098870778 likes this.
  6. Y1535098870778
    Eclair Jul 10, 2020


    #6
  7. Y1535098870778
    Eclair Jul 10, 2020


    #7
  8. Y1535098870778
    Eclair Jul 10, 2020


    #8
  9. Y1535098870778
    Eclair Jul 10, 2020


    #9
  10. Liehjan
    Lollipop Jul 10, 2020

    Liehjan , Jul 10, 2020 :
    No, you can PM me here in the forums for help, or ask in this thread...
    It should not matter, you can later install the android10 update ontop of that... or are you planning to stay on Pie?
     

    #10
    Y1535098870778 likes this.
  11. Y1535098870778
    Eclair Jul 10, 2020


    #11
  12. Y1535098870778
    Eclair Jul 10, 2020

    Y1535098870778 , via OnePlus 5T , Jul 10, 2020 :
    I want to go back to android 9 or other as android 10 stable has lot of bugs
     

    #12
  13. Y1535098870778
    Eclair Jul 10, 2020


    #13
  14. Y1535098870778
    Eclair Jul 10, 2020


    #14
  15. Y1535098870778
    Eclair Jul 10, 2020

    Y1535098870778 , via OnePlus 5T , Jul 10, 2020 :
    I can download oneplus 5t android 10 beta 3 and local upgrade when i am currently on stable android 10 oneplus 5t .are you saying to do this ? Please respond
     

    #15
  16. Liehjan
    Lollipop Jul 10, 2020

    Liehjan , Jul 10, 2020 :
    I am saying, if you wan't to downgrade use the rollback zip provided in the last open beta thread... (Android pie open beta where the beta program officially ended)
     

    #16
  17. Liehjan
    Lollipop Jul 10, 2020


    #17
    Y1535098870778 likes this.
  18. Y1535098870778
    Eclair Jul 10, 2020


    #18
  19. Y1535098870778
    Eclair Jul 10, 2020


    #19
  20. Y1535098870778
    Eclair Jul 10, 2020


    #20