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recovery password issue

  1. dhruvsingh9
    Donut May 3, 2021 at 6:21 AM


    #1
    Caoimhín likes this.
  2. Caoimhín
    OnePlus 9 Series Expert Community Expert May 3, 2021 at 10:22 AM

    Best Answer
    Caoimhín , via OnePlus 9 Pro , May 3, 2021 at 10:22 AM :
    Remove all security locks completely, Pin, Fingerprint, Pattern and Facelocks etc.

    Reboot the phone.

    Then reboot to the bootloader. You should be able to access it without a password.

    Once finished and you reboot back to normal mode, you can setup your security locks once more.

    Check if this helps.
     

    #2
  3. dhruvsingh9
    Donut May 4, 2021 at 11:55 AM

    dhruvsingh9 , May 4, 2021 at 11:55 AM :
    hi your solution worked...thank you so much..
    but if I create a new pin will it cause the same issue again or will I be able to login on the bootloader by using the new pin or password
     

    #3
    Caoimhín likes this.
  4. Caoimhín
    OnePlus 9 Series Expert Community Expert May 4, 2021 at 12:28 PM

    Caoimhín , via OnePlus 9 Pro , May 4, 2021 at 12:28 PM :
    Hopefully creating a new pin shouldn't cause an issue. You could even use the pin you had previously. Once you create your pin again, that should work fine in the bootloader. But check it out and let us know. 👍
     

    #4
    Tokolozi and dhruvsingh9 like this.
  5. dhruvsingh9
    Donut May 4, 2021 at 12:36 PM

    dhruvsingh9 , May 4, 2021 at 12:36 PM :
    it works ..I created a new pin .and rebooted in bootloader and it worked ...thanks so much...by the way do you know where can post an issue related to vivo phones. I have a locked phone and we are unable to rest the phone because we don't remember the password pattern. ☹️☹️
     

    #5
    Caoimhín likes this.
  6. Caoimhín
    OnePlus 9 Series Expert Community Expert May 4, 2021 at 12:38 PM

    Caoimhín , via OnePlus 9 Pro , May 4, 2021 at 12:38 PM :
    Glad to hear it's sorted 👍
    Here is the Vivo support website.
    https://www.vivo.com/en/support
     

    #6
    dhruvsingh9 likes this.
  7. Shailender Sharma
    Marshmallow May 4, 2021 at 1:13 PM


    #7
    the_o2 and Caoimhín like this.