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Red cable membership reward via OnePlus 5T

  1. P1521138621540
    Donut Jan 23, 2021

    P1521138621540 , via OnePlus 5T , Jan 23, 2021 :
    3 to 6T battery replacement bill attracts 50% off. But service centre passon 50% on battery not 9n total bill which includes repair charges. OnePlus community must take it in notice and ensure commitment made by OnePlus must be fulfilled .
     

    #1
  2. Waveform Modifier
    Marshmallow Jan 23, 2021

    Waveform Modifier , Jan 23, 2021 :
    Talk to OnePlus support.
     

    #2
  3. camohan
    Nougat Moderator Jan 23, 2021

    camohan , Jan 23, 2021 :
    Hi there, labour charges (repair charges) and taxes are never at discount. One can provide discount on a product, not on service or tax.

    To me this is quiet fair and normal in any business. If you go to buy gold you will get discount on gold price and not on making charges and taxes.

    Every such offers in various industry, work in that fashion.
     

    #3
  4. NShankaraN
    Honeycomb Jan 25, 2021

    NShankaraN , via OnePlus 5 , Jan 25, 2021 :
    If you are able to visit the Oneplus exclusive service center on 17th of any month to get your battery replacement done, then your labour and service charges would be waived off as it is Oneplus Red Cable day.
     

    #4
  5. P1521138621540
    Donut Jan 28, 2021

    P1521138621540 , via OnePlus 5T , Jan 28, 2021 :
    There should be clear communication . Bill consist spare parts and labour charges both . 50% off on labor is not new and there is healthy promotion of ' free service ' to still confidence of existing customers ensuring retention and enhancing loyalty .

    Since Red Cable members eligible 50% on Bill , only 50% off on battery is incomplete and dis honor . There will be mistrust towards future offer .
    Interestingly all products against points are 'put of stock' attracts serious consumer right violation and OnePlus may vanish if it not corrects in time.
     

    #5
  6. P1521138621540
    Donut Jan 28, 2021

    P1521138621540 , via OnePlus 5T , Jan 28, 2021 :
    Message on twitter, Facebook and instagram all are unheard and unnoticed . This shows huge negligence and ignorance for Red Cable membership and Oneplus 5T customers .
    Time is not far anti Chinese sentiment and these violation in commitments can jeopardise OnePlus in India in future.
     

    #6
  7. Tobikage
    Nougat Jan 28, 2021


    #7
  8. P1521138621540
    Donut Jan 28, 2021

    P1521138621540 , via OnePlus 5T , Jan 28, 2021 :
    Is it declared and honored by Service Centres or it is fluke ?
     

    #8
  9. NShankaraN
    Honeycomb Jan 29, 2021


    #9
  10. Waveform Modifier
    Marshmallow Jan 29, 2021

    Waveform Modifier , Jan 29, 2021 :
    Cry me a river snowflake.
     

    #10
  11. P1521138621540
    Donut Jan 29, 2021


    #11