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Red tinn while using fingerprint Jan 21, 2021 via OnePlus 7T

Dresa91 , Jan 21, 2021 :

Sorry - where is red tint?
There is nothing on the Screenshots..
So, some options:
- boot into safe mode and try again
- do a Factory reset
- it is a hardware failure, so please contact the support via www.oneplus.com/support

 

asifwanderlust , via OnePlus 7T , Jan 21, 2021 :

asifwanderlust , via OnePlus 7T , Jan 21, 2021 :

Please check attached pictures.
I've done factory reset that for your kind information.

 

Dresa91 , Jan 21, 2021 :

Then two points are left:

 

asifwanderlust , via OnePlus 7T , Jan 21, 2021 :

Of course I tried safe mode and that means hardware failure? So do I need to register complaint for repair??

 

Dresa91 , Jan 21, 2021 :

Yeah, would contact the support

 

asifwanderlust , via OnePlus 7T , Jan 21, 2021 :

Many thanks.

 

Dresa91 , Jan 21, 2021 :

You are welcome
I am curious what the support says.

 

asifwanderlust , via OnePlus 7T , Jan 21, 2021 :

I'll post here, it may useful for other users.

 

Dresa91 , Jan 21, 2021 :

Yeah,..
If that was a hardware failure, can you mark best answer?

 

rahulbelurkar , via OnePlus 7T Pro McLaren Edition , Jan 22, 2021 :

Where is the red tint

 

Dresa91 , Jan 22, 2021 :

Any update?

 

asifwanderlust , via OnePlus 7T , Jan 22, 2021 :

Please check attached pictures and compare.

 

asifwanderlust , via OnePlus 7T , Jan 22, 2021 :

I provided details through e-mail.

 

Dresa91 , Jan 22, 2021 :

Okay

 

asifwanderlust , via OnePlus 7T , Jan 23, 2021 :

What a nonsense support team OnePlus have!!

 

Dresa91 , Jan 23, 2021 :

This is true...
Are you able to visit a service center?
(You are from India, aren’t you?)

 

asifwanderlust , via OnePlus 7T , Jan 23, 2021 :

It's far and no time for now. Let's see if I could.

 

Dresa91 , Jan 23, 2021 :

Oh okay