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Red tinn while using fingerprint via OnePlus 7T

  1. asifwanderlust
    Froyo Jan 21, 2021

    asifwanderlust , via OnePlus 7T , Jan 21, 2021 :
    Hello, I get red tint display while using fingerprint. Kindly do needful. pictures for reference purpose.Same issue occurs anywhere using fingerprint including lockscreen.
    1611251960712.jpg

    1611251960675.jpg
     

    Attached Files:

    Last edited: Jan 21, 2021

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 21, 2021

    Dresa91 , Jan 21, 2021 :
    Sorry - where is red tint?
    There is nothing on the Screenshots..
    So, some options:
    - boot into safe mode and try again
    - do a Factory reset
    - it is a hardware failure, so please contact the support via www.oneplus.com/support
     

    #2
  3. asifwanderlust
    Froyo Jan 21, 2021

  4. asifwanderlust
    Froyo Jan 21, 2021

    asifwanderlust , via OnePlus 7T , Jan 21, 2021 :
    Please check attached pictures.
    I've done factory reset that for your kind information.
     

    #4
  5. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 21, 2021

    Dresa91 , Jan 21, 2021 :
    Then two points are left:
     

    #5
  6. asifwanderlust
    Froyo Jan 21, 2021


    #6
  7. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 21, 2021

    Dresa91 , Jan 21, 2021 :
    Yeah, would contact the support
     

    #7
    asifwanderlust likes this.
  8. asifwanderlust
    Froyo Jan 21, 2021


    #8
    Dresa91 likes this.
  9. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 21, 2021

    Dresa91 , Jan 21, 2021 :
    You are welcome:)
    I am curious what the support says.
     

    #9
    McJader and asifwanderlust like this.
  10. asifwanderlust
    Froyo Jan 21, 2021


    #10
    Dresa91 likes this.
  11. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 21, 2021

    Dresa91 , Jan 21, 2021 :
    Yeah,..
    If that was a hardware failure, can you mark best answer?
     

    #11
    McJader likes this.
  12. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 22, 2021

    Dresa91 , Jan 22, 2021 :
    Any update?
     

    #13
    McJader likes this.
  13. asifwanderlust
    Froyo Jan 22, 2021


    #14
  14. asifwanderlust
    Froyo Jan 22, 2021


    #15
  15. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 22, 2021


    #16
  16. asifwanderlust
    Froyo Jan 23, 2021


    #17
    Dresa91 likes this.
  17. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 23, 2021

    Dresa91 , Jan 23, 2021 :
    This is true...
    Are you able to visit a service center?
    (You are from India, aren’t you?)
     

    #18
  18. asifwanderlust
    Froyo Jan 23, 2021

    asifwanderlust , via OnePlus 7T , Jan 23, 2021 :
    It's far and no time for now. Let's see if I could.
     

    #19
  19. Dresa91
    User of the Year 2016; Most Active User 2020 Jan 23, 2021

    Dresa91 , Jan 23, 2021 :
    Oh okay
     

    #20