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refurbished OnePlus 6t issues

  1. E1541384063328
    Cupcake Nov 10, 2019 at 3:09 PM

    E1541384063328 , Nov 10, 2019 at 3:09 PM :
    after my screen was accidentally cracked and no longer working I received a refurbished model from T-Mobile, I was able to recover my things from Google however resetting up my settings has proven to be difficult. in my sound settings I have separate notification sound for my text messages, email, etc.
    my text message sound will only work if the text messaging app is opened, if it is closed my regular notification sound is what I hear. no matter how many times I've reset this it will not work.

    also android setup keeps appearing in my drop down menu that app updates are ready connect to Wi-Fi. mywifi is always on and when I click on this tab it opens the window, preparing for setup your OnePlus will be ready soon. but nothing happens it just sits there

    any help on either of these topics would be greatly appreciated
     

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