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regarding the bad quality of rear glass panel of oneplus6

  1. Vs28697
    Cupcake Aug 10, 2018

    Vs28697 , Aug 10, 2018 :
    what the problem can it be solved under warranty under servify protect plan and why there is bad quality of glass in one plus 6 rear panel my phone is not fallen from height and only put on bed what the problem I don't know pls anyone give solution for this I use sandstone back over for better protection of my device how is it broken and what is the quality of glass they put in their smart phones
     

    #1
  2. Gav_W86
    Starting Point Expert Community Expert Aug 10, 2018

    Gav_W86 , Aug 10, 2018 :
    It is still glass, no matter the 'quality'.
    Do you put it in jeans/trouser pockets? Sit down with it in pocket?
    Whereas a metal bodied phone can twist/bend - less so with glass.
     

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  3. Vs28697
    Cupcake Aug 10, 2018


    #3
  4. Vs28697
    Cupcake Aug 10, 2018

    Vs28697 , Aug 10, 2018 :
    but the glass quality should be maintained not upto the mark isnt the cause of pubg gaming
     

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  5. Vs28697
    Cupcake Aug 10, 2018


    #5
  6. izzykasha
    Lollipop Aug 10, 2018

    izzykasha , Aug 10, 2018 :
    with half pants are you half naked? is your phone half protexted
     

    #6
    Eustacio Sealy and deangilvin like this.
  7. Vs28697
    Cupcake Aug 10, 2018

    Vs28697 , Aug 10, 2018 :
    means cafree jeans and T-shirt asual I carry it usual and it doesn't fall at ll
     

    #7
  8. N1531206265794
    Cupcake Sep 1, 2018

    N1531206265794 , Sep 1, 2018 :
    Rear glass of my one plus 6 cracked on its own, it even had a protective cover. I never dropped it down. When my friend wanted to see its back glass I opened its rear case, and to my shock, it had cracks. I approached service centre. They said there is no warranty cover for the rear glass. I wrote to them, they asked me to take to service centre. I don't feel good to pay RS.2500 for rear glass for none of my error...
    Mine was a fragile rear glass.
    I will never recommend a phone that is so fragile & breaks on its own and could not even be proptected by protective cases!
     

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  9. N1531206265794
    Cupcake Sep 1, 2018

    N1531206265794 , Sep 1, 2018 :
     

    #9
    Vs28697 likes this.
  10. N1531206265794
    Cupcake Sep 1, 2018

    N1531206265794 , Sep 1, 2018 :
    It happened to me too.
    It broke on its own.
    I came to know that it is already cracked when I removed its stand alone protection cover to show its glass back to my friend!
    I approached service centre & online service.
    But, they said, physical damage is not covered under warranty.
    I think many face the issue & the number is increasing.
     

    #10
    I1550690890839 and Vs28697 like this.
  11. NerdicEclipse
    Honeycomb Sep 1, 2018

    NerdicEclipse , Sep 1, 2018 :
    Bad quality and yet so many people that know how to handle and protect a phone have no issues at all [e]1f602[/e]
     

    #11
    Vs28697 and Isma1 like this.
  12. shashank4115
    Froyo Sep 1, 2018

    shashank4115 , Sep 1, 2018 :
    dude you must have dropped it like a couple of times from very small heights which compromised the strength of the glass back. The glass broke for me as well even though i took good care of it. It doesn't cost that much to repair unlike apple who charge you the price of an brand new OnePlus 6. It costs just around 2000 rupees or about $20, they will also come and collect it at your house and bring it back after repair
     

    #12
    Vs28697 likes this.
  13. Isma1
    Cupcake Sep 1, 2018

    Isma1 , Sep 1, 2018 :
    I dropped mine from a considerable height, about 4 ft I was wearing case though, and..... nothing happened to it, no cracks or scratches.
     

    #13
    Vs28697 likes this.
  14. Deactivated User
    Sep 1, 2018


    #14
    Vs28697 likes this.
  15. Vs28697
    Cupcake Sep 1, 2018


    #15
  16. Coastie
    Honeycomb Sep 1, 2018

    Coastie , Sep 1, 2018 :
    I know warranties are country specific, but I wish it were like car warranties in the US, where the company has to PROVE abuse not to warranty a specific part. Scratches, eh, but if your back glass cracks by the button hole under normal use (which includes pockets!!!) if the frame isn't bent, it should be replaced for free under warranty.
     

    #16
  17. F_Leonardo_Muñoz_Sotelo
    Cupcake Sep 2, 2018

    F_Leonardo_Muñoz_Sotelo , Sep 2, 2018 :
    Hola buenos días. Tengo un One Plus 6 prácticamente nuevo,no tiene ni un mes de uso todavía. Hoy noté que el protector de pantalla se ha quemado o sea en la zona donde está el botón para colocarlo en sonido silencio o vibración, aparece abollado,cómo derretido por el calor. Qué puede haber ocasionado esto?. Es un celular nuevo, ahora ya ni quiero usarlo pues se le nota este defecto y sino consigo saber qué lo está provocando puede ser que se siga extendiendo. Alguna idea o sugerencia? Agradezco sus opiniones. Gracias.
     

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  18. V1532722292744
    Eclair Sep 17, 2018

    V1532722292744 , Sep 17, 2018 :
    Hey, it happened with me too and it's happening with everyone.
     

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  19. Deactivated User
    Sep 17, 2018


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  20. F_Leonardo_Muñoz_Sotelo , via OnePlus 7T Pro , Apr 11, 2020 :
    Solucionado. Gracias
     

    #20