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Resolving Amazon prime downloading error(error code:4919 via OnePlus 8 Pro

  1. Maddy124
    Cupcake Oct 22, 2020

    Maddy124 , via OnePlus 8 Pro , Oct 22, 2020 :
    Follow these steps to resolve the problem
    1-open Amazon prime
    2- go to my stuf
    3- open settings
    4-go to stream & download
    5- disable USE HARDWARE ACCELERATION
    now you can download
     

    #1
  2. Ayussh Agarwaal
    Eclair Oct 22, 2020


    #2
    Maddy124 likes this.
  3. jainpraveen0407
    Gingerbread Oct 22, 2020


    #3
  4. Nasid
    Cupcake Oct 22, 2020


    #4
  5. I1587302592649
    Cupcake Oct 23, 2020


    #5
    chetanbagale likes this.
  6. chetanbagale
    Cupcake Oct 23, 2020

    chetanbagale , Oct 23, 2020 :
    Right if we disabled hardware acceleration then we are not able best quality of content. OnePlus team please kindly fix this issue
     

    #6
  7. T1603521029279
    Cupcake Oct 24, 2020


    #7
  8. Maddy124 , via OnePlus 8 Pro Onyx Black , Oct 24, 2020 :
    There is a option called (USE HARDWARE ACCELERATION), follow the given four steps and you can download.
    1603538194525.jpg
    Hope OnePlus fixes the issue.
     

    #8
    Nasid likes this.
  9. Maddy124 , via OnePlus 8 Pro Onyx Black , Oct 24, 2020 :
    If I enable it I cannot download any vedious from prime. I think OnePlus will fix this soon.
     

    #9
  10. Nasid
    Cupcake Oct 24, 2020

    Nasid , via OnePlus 8 , Oct 24, 2020 :
    But full hd can't download. Please solve this problem.
     

    #10
  11. Nasid
    Cupcake Oct 24, 2020


    #11
  12. G1597326043764
    Cupcake Oct 28, 2020

    G1597326043764 , Oct 28, 2020 :
    Same issue here after the Oxygen os 11 update. please resolve it immediately. If I disable hardware acceleration, hd option is not showing.
     

    #12
  13. T1603521029279
    Cupcake Oct 28, 2020


    #13
    Maddy124 likes this.
  14. T1603521029279
    Cupcake Oct 28, 2020


    #14
  15. vimalvambadan
    Cupcake Oct 31, 2020


    #15
    Maddy124 likes this.
  16. vmurali69
    Froyo Oct 31, 2020


    #16
    Maddy124 likes this.
  17. vmurali69
    Froyo Oct 31, 2020


    #17
    Maddy124 likes this.