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retrieving google password

  1. ShashankSharma3240 Froyo Jul 13, 2019

    ShashankSharma3240, Jul 13, 2019 :
    i know its a google issue
    my one plus 6 got stolen ,
    and now i m having a big problem in retrieving my account back
    i forgot the password. and i have tried evrything in my power to reset the password but its not happening.
    is there any way i can get my account back !
    it had all my contacts photos evrything
    PLEASE HELP SOMEONE .
     

    #1
  2. Cervantes Lollipop Moderator Jul 13, 2019

    Cervantes, Jul 13, 2019 :
    Hi
    What happens when you hit: You forgot your email
     

    #2
    ironass likes this.
  3. ShashankSharma3240 Froyo Jul 13, 2019

    ShashankSharma3240, Jul 13, 2019 :
    i had done the extended security !
    so it asks be about backup codes
    when i click on FORGOT PASSWORD
    first it asks my previous password
    then after that it sends a code to my linked fone number
    after that it asks BACKUP CODES
    im helpless !
     

    #3
  4. Cervantes Lollipop Moderator Jul 13, 2019

    Cervantes, Jul 13, 2019 :
    I have linked another email, it does not give you another option, in hotmail they send you a co-text message
    You can get in touch with password recovery help adm
     

    #4
  5. Cervantes Lollipop Moderator Jul 13, 2019

    Cervantes, Jul 13, 2019 :
    You must follow the steps of password recovery
     

    #5
  6. Sharry7 Ice Cream Sandwich Jul 13, 2019

    Sharry7, Jul 13, 2019 :
    Don't you have your account signed in on any other device?

    Haven't you linked any recovery email or phone number?

    If not, are you mad?
     

    #6
  7. ShashankSharma3240 Froyo Jul 13, 2019

    ShashankSharma3240, Jul 13, 2019 :
    thats the main problem
    there is no number where u can contack google
    no ways
    no email nothing
    how to contact google
     

    #7
  8. ShashankSharma3240 Froyo Jul 13, 2019

    ShashankSharma3240, Jul 13, 2019 :
    yes now im thinking im mad actually
    i dint sign in on any other device
    and its showing i recently changed my password 6 months back which i clearly dont remember
     

    #8
  9. ShashankSharma3240 Froyo Jul 13, 2019

    ShashankSharma3240, Jul 13, 2019 :
    ya i have set a recovery email but suppositely the reset code is not appearing on that mail
     

    #9
  10. Sharry7 Ice Cream Sandwich Jul 13, 2019

    Sharry7, Jul 13, 2019 :
    What options do they show you when you press forgot password? Send ss
     

    #10
  11. ShashankSharma3240 Froyo Jul 13, 2019

    ShashankSharma3240, Jul 13, 2019 :
    i had done the extended security !
    so it asks be about backup codes
    when i click on FORGOT PASSWORD
    first it asks my previous password
    then after that it sends a code to my linked fone number
    after that it asks BACKUP CODES
    im helpless !
     

    #11
  12. Sharry7 Ice Cream Sandwich Jul 13, 2019

    Sharry7, Jul 13, 2019 :
    Why is it asking backup codes even after verification of code via phone? No other option!?
     

    #12
  13. ShashankSharma3240 Froyo Jul 13, 2019

    ShashankSharma3240, Jul 13, 2019 :
    i dont know why is it asking backup codes !
    other options it asks is when did u created ur account ? LIKE SERIOUSLY WHO REMEBERS THAT ?
     

    #13
    Sharry7 likes this.
  14. Sharry7 Ice Cream Sandwich Jul 13, 2019


    #14
  15. FaleshC KitKat Jul 14, 2019

    FaleshC, Jul 14, 2019 :
    hey,
    here's an idea, why don't you go get your sim replaced and then you can get your backup code from Google?

    can't say about stolen phone at least you will get your Google account back.

    an advise: unless you are sure that you will always have access to your phone number, don't activate that 2-Step verification, its pain in the @**.
     

    #15
  16. ShashankSharma3240 Froyo Jul 14, 2019

    ShashankSharma3240, Jul 14, 2019 :
    but how will the sim thing work ?
    i already got another sim from same number
    it verifies the code when i put the number in forgot password secrion but after that it ask for 6 digit backup codes.
     

    #16
  17. FaleshC KitKat Jul 14, 2019

    FaleshC, Jul 14, 2019 :
    Google generally sends a key code beginning with G-xxxxxxx to mobile phone when you are logging in from new location or try to reset your account. which doesn't seem to work for you.

    so you have no other options to reset the password? the backup code is user generated and you need to print it and store it safely, which not many people do to be frank.
    so it seems its really difficult to recover a 2-step verification enabled google accounts.
    what about other login sources? PC another mobile phone anything where you logged in previously?

    ok so i tried to reset my password and
    1.asked me my registered phone (suppose i don't have access to)
    another way
    2.asked me backup code (dont know)
    another way
    3.asked me when i created my account (no idea)
    another way
    4.asked me my recovery email where i would receive my code(i have access to)
    another way
    in the end it asked me to enter an email where they can contact me to further discuss with me.
    so you have access to non of them?
     
    Last edited: Jul 14, 2019

    #17
  18. ShashankSharma3240 Froyo Jul 14, 2019

    ShashankSharma3240, Jul 14, 2019 :
    thanks for the efforts
    ya i can try login from my laptop
    and ya i have a recovery mail but suppositely its not showing any code mail sent by google i tried so many times
    and at the last i gave my new id where they can contact me ( the last opt6)
    it says sorry we cant find u the account !
     

    #18
  19. Priyanshu Sharma Jelly Bean Jul 14, 2019

    Priyanshu Sharma, Jul 14, 2019 :
    Why you don't issue a new SIM card with the same number? It'll hardly take 1-2 days to issue a new SIM Card with same no... Then you can reset your Google Account password also...
     

    #19
    ShashankSharma3240 likes this.
  20. ShashankSharma3240 Froyo Jul 14, 2019

    ShashankSharma3240, Jul 14, 2019 :
    yes i did
    a new sim with the same number
    and im even getting the google code on the number
    but it asks next for the backup codes !
    then recovery email
    then date when account was made
    so its not helping
     

    #20