Return or replace for a wrong order via OnePlus 7

  1. Jaykabra
    Cupcake Feb 17, 2021

    Jaykabra , via OnePlus 7 , Feb 17, 2021 :
    Hello ,
    I recently placed an order on oneplus store for a charging cable and I wrongly ordered a type c to type c cable and I realised that after receiving the product .
    And it is of no use to me so either please facilitate a return for me or a replacement of usb to type c cable. ( Store credits will also work for me as am a regular user.)
    Attached - order no. And screenshot


  2. Tokolozi
    Most Original Avatar Feb 17, 2021

    Tokolozi , Feb 17, 2021 :
    Accessory orders cannot be returned. You can use the power bank and cable together though if that's any solace...

  3. Jaykabra
    Cupcake Feb 17, 2021

  4. Sanjoy+
    Ice Cream Sandwich Feb 17, 2021

    Sanjoy+ , Feb 17, 2021 :
    There's no policy of returning or refunding when it's come to accessories, except there's manufacturing defects with the product. However you can try finding someone who is in need of a type c to c and kind enough to be willing to buy it from you.
    Or you can always go for the 65watt warp charger brick to pair the type c with !

  5. jeevanoswal
    Cupcake Jun 21, 2021