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Return procedure via OnePlus Community App


  1. #1
  2. Tobikage
    Nougat Jun 30, 2020

    Tobikage , Jun 30, 2020 :
    Why ?


    Where did you purchase it from ?
     

    #2
  3. SoniaB
    Nougat Head Moderator Jun 30, 2020

    SoniaB , Jun 30, 2020 :
    It depends on where you purchased from.

    If direct from OnePlus, then you need to arrange the return via your OnePlus account or by contacting OnePlus support. https://www.oneplus.in/support

    If you purchased via Amazon, then you need to contact them.
     

    #3

  4. #4

  5. #5
  6. SoniaB
    Nougat Head Moderator Jun 30, 2020

    SoniaB , Jun 30, 2020 :
    If you bought direct from oneplus.in then you need to contact support about returning your device for refund. The after sales policy does not specify return/refund for unopened packages. So you would need to clarify with them direct.

    Normally it's replacement for hardware defect if notified within 15days and repair thereafter.
     

    #6
    Tobikage likes this.
  7. Tobikage
    Nougat Jun 30, 2020

    Tobikage , Jun 30, 2020 :
    Still haven't answered the question why.

    Goodluck trying to get your money back because there is officially no policy for return.
     

    #7