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Ring Volume Issues

  1. Darren_Dremax
    Donut Feb 25, 2020

    Darren_Dremax , Feb 25, 2020 :
    My wife who's using the 7 Pro is having some issues with the Ring volume. Occasionally the Ring volume goes all the way down to mute on its own without her physically pressing the volume rocker.

    Does any one else have this similar issue?
    1582635008794.jpg
     

    #1
  2. ngydat
    KitKat Feb 25, 2020

    ngydat , Feb 25, 2020 :
    Did you check the position of the alert slider ?
     

    #2
  3. Darren_Dremax
    Donut Feb 25, 2020

    Darren_Dremax , Feb 25, 2020 :
    Yeah the alert slider is switched to Ring mode. The phone's ringer just goes down to mute all of sudden on its own. Somehow
     

    #3
  4. ngydat
    KitKat Feb 25, 2020

    ngydat , Feb 25, 2020 :
    And besides the silent mode icon in the status bar, is there any other icon ?
     

    #4
  5. Darren_Dremax
    Donut Feb 26, 2020

    Darren_Dremax , Feb 26, 2020 :
    Nope, no other icons that indicate the phone or the ringer is on silent.

    The other icons present are the usual one such as the battery indicator, network strength and the clock.

    My last resort will be a factory reset though which I am trying to avoid
     

    #5
  6. megoshopping
    Gingerbread Feb 27, 2020

    megoshopping , Feb 27, 2020 :
    if this issue persists, and you have exhausted all options, then factory reset may be your last option.
     

    #6
  7. Darren_Dremax
    Donut Feb 27, 2020


    #7