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Ringtone Distortion

  1. Hüseyin KILIÇ
    Cupcake Oct 11, 2021

    Hüseyin KILIÇ , Oct 11, 2021 :
    I bought Oneplus 9R at 2 October 2021, device is amazing but, there is a distortion in ringtone, when I receiving call.. Notification sound and music is crystal clear.. Can anybody to me for solving this issue.. Thanks..
     

    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 11, 2021

    Dresa91 , Oct 11, 2021 :
    can you please clear cache and storage of the dialer app and then clear cache in recovery?
     

    #2
    J1632551866499 and G_plusone like this.
  3. G_plusone
    Nougat Oct 11, 2021

    G_plusone , Oct 11, 2021 :
    try reducing the incoming call volume
     

    #3
  4. _aaqib_
    Gingerbread Oct 11, 2021


    #4
  5. Hüseyin KILIÇ
    Cupcake Oct 11, 2021

    Hüseyin KILIÇ , Oct 11, 2021 :
    Thanks for answer.. This option cant solve this problem.. The problem is continues.....
     

    #5
  6. Hüseyin KILIÇ
    Cupcake Oct 11, 2021

    Hüseyin KILIÇ , Oct 11, 2021 :
    The first time the ringtone rings, the distortion continues.. The second time it rings, there is no problem..
     

    #6
  7. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 11, 2021

    Dresa91 , Oct 11, 2021 :
    what happens when you select a ringtone in the phone settings?
     

    #7
    J1632551866499 likes this.
  8. Hüseyin KILIÇ
    Cupcake Oct 11, 2021

    Hüseyin KILIÇ , Oct 11, 2021 :
    No problem during selection ring tone. When receiving call only and at the first time ringing
     

    #8
  9. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 11, 2021

    Dresa91 , Oct 11, 2021 :
    And this happens with every ringtone?
     

    #9
  10. Hüseyin KILIÇ
    Cupcake Oct 11, 2021

    Hüseyin KILIÇ , Oct 11, 2021 :
    I tested via third party mp3 apps and problem solved.. Thanks again
     

    #10
    G_plusone likes this.
  11. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 11, 2021

    Dresa91 , Oct 11, 2021 :
    Okay 👍🏼 you are welcome:)
     

    #11
  12. BetaBot
    Jelly Bean Oct 11, 2021


    #12
  13. Hüseyin KILIÇ
    Cupcake Oct 13, 2021


    #13
  14. BetaBot
    Jelly Bean Oct 13, 2021


    #14
    J1632551866499 likes this.
  15. Hüseyin KILIÇ
    Cupcake Oct 19, 2021

    Hüseyin KILIÇ , Oct 19, 2021 :
    And I found reason of ringtone distortion. That is Huawei Watch GT2 Pro and Huawei Health connection. When I was turn off Huawei Watch GT2 Pro bluetooth connection, this problem solved. I am waiting solution for this softwarable problem. Thanks..
     

    #15
    Dresa91 likes this.
  16. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Oct 20, 2021

    Dresa91 , Oct 20, 2021 :
    Ah okay, so did you contact Huawei?:)
     

    #16
  17. Hüseyin KILIÇ
    Cupcake Oct 22, 2021


    #17
  18. Hüseyin KILIÇ
    Cupcake Oct 31, 2021

    Hüseyin KILIÇ , Oct 31, 2021 :
    If I give a permisson to accsess call logs over the huawei health app, ringtone distortion is continiu... And İf I not give permission to accsess call logs over the huawei health app, ringtone distortion is solving
     

    #18