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RMA: Broken display? Here is your New OPO! AWESOME!

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  1. nexvision
    Honeycomb Oct 29, 2014


    #21
    Deactivated User likes this.
  2. interfece
    Honeycomb Oct 29, 2014

    interfece , Oct 29, 2014 :
    Damn i break my screen too drop it on concrete but all frame scratched nd phone look really like ready to bin that why i want new OnePlus instead of fixing last one . I want my OnePlus Back :(
     

    #22
  3. mossy1963
    Jelly Bean Oct 29, 2014

    mossy1963 , Oct 29, 2014 :
    We don't celebrate success very well here do we? But we should and this is a case worth celebrating...congratulations and well done OnePlus!
     

    #23
    Deactivated User and dcoulombe like this.
  4. Cheeky_Chris
    Gingerbread Oct 29, 2014

    Cheeky_Chris , Oct 29, 2014 :
    I do really like One Plus. People fire off complaints about their customer service left, right and centre, but you have to remember the size of the company here. I think that, from what I've heard, their customer service is fantastic, if a little slow. It's things like this that put faith into me that OP really care about their customers, and are trying their hardest. Keep it up and never settle!
     

    #24
    Deactivated User likes this.
  5. DrJMun
    KitKat Oct 29, 2014

    DrJMun , Oct 29, 2014 :
    Wow, that is so neat!! What started off as a horror story ended up with a happy ending. Were it not for the long time it took it would have been all good.
     

    #25
  6. dcoulombe
    Ice Cream Sandwich Oct 29, 2014

    dcoulombe , Oct 29, 2014 :
    I was going to reply something very similar to this.

    Thanks for the post, we don't hear a lot of good news here regarding technical support.

    Edit : forgot to quote B-)

     

    #26
  7. EvilSpeaks
    Jelly Bean Oct 29, 2014

    EvilSpeaks , Oct 29, 2014 :
    And they say their selling the phone at cost... Hummmm not sure about this, especially if they just simply gave you a new one.. Either way.... A happy ending for yourself, so I'm glad...
     

    #27
    Deactivated User likes this.
  8. SuperMentality
    Froyo Oct 29, 2014

    SuperMentality , Oct 29, 2014 :
    I seen lots of videos about the OnePlus One and they always say little brightness on the buttons in the bottom and distortion in sound when playing at full as the two main problems. So how is it brother? good music?
     

    #28
    Cheeky_Chris likes this.
  9. dcoulombe
    Ice Cream Sandwich Oct 29, 2014

    dcoulombe , Oct 29, 2014 :
    Maybe are they planning to sell refurbished ones with a rebate?
     

    #29
    EvilSpeaks likes this.
  10. EvilSpeaks
    Jelly Bean Oct 29, 2014

    EvilSpeaks , Oct 29, 2014 :
    Could be a possibility...
     

    #30
    dcoulombe likes this.
  11. Flyologist
    Jelly Bean Oct 29, 2014

    Attached Files:


    #31
    Deactivated User likes this.
  12. Tom Goldkerg
    Donut Oct 30, 2014


    #32
    Deactivated User likes this.
  13. Wah007
    Jelly Bean Oct 30, 2014


    #33
    Deactivated User likes this.
  14. MayankMehta
    Jelly Bean Nov 4, 2014

  15. grumpy_turtle
    Cupcake Dec 12, 2014


    #35
  16. Soundarya
    Ice Cream Sandwich Dec 12, 2014

    Soundarya , Dec 12, 2014 :
    Happy Ending :D
     

    #36
  17. ramsabi
    Jelly Bean Dec 12, 2014

    ramsabi , Dec 12, 2014 :
    There is no warranty cover if you break the screen !!!!
     

    #37
    sakibthegreat likes this.
  18. benbis
    Cupcake Dec 12, 2014

    benbis , Dec 12, 2014 :
    Hello,

    I have the same problem ( just blank screen not broken ) and that doing two weeks I expect to get a RMA ...

    The delays are far too long for customer service
     

    #38
  19. sakibthegreat
    Honeycomb Dec 13, 2014


    #39
    ramsabi likes this.
  20. Aferro
    Donut Mar 26, 2015


    #40