jurschel , Jun 4, 2019 : Anybody else who put in an RMA can you check and see if your RMA was "cancelled" even though your situation was ultimately resolved? I smell something fishy. Yesterday I called in and the lady on the phone said even though my phone hadn't moved at all since being received into the return center it had progressed through all the stages and she would "complete" my rma for me. Today I checked and it was "cancelled" not completed. My gut is telling me they're trying to keep their documented RMAs down by cancelling them when the customer calls in to check on them. Let's see if I'm wrong. Anybody else have this situation happen with their RMA?