RMA Ticket: RM1200702353942237 via OnePlus 7 Pro

  1. G_Anand_Parik_elKr , via OnePlus 7 Pro , Jul 7, 2020 :
    I have purchased OnePlus C Type bullets earphones last month. I have received a Tampered Headset and it seems like the product was refurbished, repacked and shipped.

    The delivery was delayed by 3 days. I understand the covid situation.

    The product is damaged and left ear piece is tampered near mic. This cannot be used for daily work and long run. I have raised RMA for the same last week but no progress on ticket raised.

    RMA ticket id: RM1200702353942237

    Tried calling call support team, they keep me on hold for 20-25 min and then disconnect. Chat support queues are never addressed. Dropped couple of emails and remainder emails again but still no response.

    @ramakrishna k

    Please look into this asap.