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screen becoming blank

  1. X1528536716073
    Cupcake Jul 2, 2020

    X1528536716073 , Jul 2, 2020 :
    My screen gets blank all of a sudden. I can hear the voice. then I need to restart the phone, to get back to narmal display. can anybody help what's the issue. is it with screen or the mother board? thanks
     

    #1
  2. Caomhin
    Lollipop Jul 2, 2020

    Caomhin , via OnePlus 6T , Jul 2, 2020 :
    Update your OnePlus Launcher from the Playstore

    Then clear the Launcher App info Cache.

    Restart the phone and see if that helps.
     

    #2
    X1528536716073 likes this.
  3. X1528536716073
    Cupcake Jul 3, 2020

    X1528536716073 , Jul 3, 2020 :
    Thanks Brother for the response. tried the method, but not helping. still becoming blank. any other method?
     

    #3
  4. Caomhin
    Lollipop Jul 4, 2020

    Caomhin , via OnePlus 6T , Jul 4, 2020 :
    Report the issue directly to OnePlus Developers as a Bug report.

    https://forums.oneplus.com/threads/...uct-suggestions-on-oneplus-community.1002970/

    And also contact OnePlus support directly to see if they have more information on your issue. Scroll down the page for contact and online chat details.

    https://www.oneplus.com/support
     

    #4
    X1528536716073 likes this.