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Screen becoming purple and black

  1. G_Ricky_B_bwyp
    Cupcake Jan 9, 2020

    G_Ricky_B_bwyp , Jan 9, 2020 :
    Some days ago i woke up and found my phone's screen like that
    1578601027293.jpg
    As the days go by it's getting worse, the purple part is getting bigger, and the oldest purple part is becoming black
    Can you help me?
     

    #1
  2. Bouncer71
    OnePlus 7 Pro Sample Shot Photographer Jan 9, 2020


    #2
    Matt 80 likes this.
  3. Paschfire
    KitKat Jan 10, 2020

    Paschfire , via OnePlus 3T , Jan 10, 2020 :
    The OLED display panel has sustained physical damage, you need to have the display assembly replaced.

    Take or send your device into a OnePlus service centre for inspection of possible repairs.

    I also suggest you back anything important data onto a PC soon as possible, before the purple completely covers the display rendering the device unusable.

    It's been reported by many users whom have had damaged displays, that the purple/inky looking blotches can spread to it's entirety within minutes or hours.
     

    #3
    Matt 80 likes this.