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Screen burn in covered under warranty ??

  1. rohit4577 Eclair Mar 15, 2019

    rohit4577, Mar 15, 2019 :
    screen burn in covered under warranty ??
    in my phone's display there is some burn in marks on top left corner . small circle
    Is it permanent or temporary ?
    should I be worried ??
    as it increases gradually ??
    help me guys..
     

    #1
  2. toastytoast1234 Lollipop Mar 15, 2019

    toastytoast1234, Mar 15, 2019 :
    You should take a screenshot and upload it here.

    Which will be of zero use, but at least you'll be following the pattern.
     

    #2
    Sharinnn and YRJ like this.
  3. rohit4577 Eclair Mar 15, 2019


    #3
  4. rohit4577 Eclair Mar 15, 2019

    rohit4577, Mar 15, 2019 :
    I need answers....
     

    #4
  5. SeeBeeEss Honeycomb Mar 15, 2019


    #5
  6. Discostu Ice Cream Sandwich Mar 15, 2019

    Discostu, Mar 15, 2019 :
    I believe it is covered under warranty however you'll need to speak to OnePlus directly and not us who are users like you. Have you tried contacting them?
     

    #6
    SeeBeeEss likes this.
  7. rohit4577 Eclair Mar 15, 2019

    rohit4577, Mar 15, 2019 :
    not yet.. but first I want to know before visiting service centre.
     

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  8. rohit4577 Eclair Mar 15, 2019


    #8
  9. guthrajamali Eclair Mar 15, 2019

    guthrajamali, Mar 15, 2019 :
    I have had screen burn in at the top status bar on my OnePlus 3T and now my OnePlus 5T.

    it is guaranteed to happen with an AMOLED screen until.they come out with better technology.

    you can see if they will replace, or if you can pay for replacement screen (I believe it is like $90), or you can leave it alone. if you replace the screen, it will happen again.

    just have to say this because it is normal.

    even on Samsung and Google phones it happens.

    at first I was disappointed, but every day, I do not notice it. I just use my phone and be happy.

    do not use a "screen burn in fixer" software though, it will make the whole screen more dim over time.

    it is just the reality that AMOLED has burn in. it's not very bad imo.
     

    #9
  10. Punk_69 Lollipop Mar 15, 2019

    Punk_69, Mar 15, 2019 :
    I don't think they'll cover some thing like "screen burn in" under warranty
     

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  11. rohit4577 Eclair Mar 15, 2019

    rohit4577, Mar 15, 2019 :
    but I believe they will replace it , buy I want to make sure before visiting.
     

    #11
  12. rohit4577 Eclair Mar 15, 2019

  13. Punk_69 Lollipop Mar 15, 2019

    Punk_69, Mar 15, 2019 :
    Well i hope before you made this thread you've done a little research on "burn-in"....
    And I'll tell you this - i dont think the company will cover something under warranty which is a known flaw of Amoled displays
     

    #13
    rohit4577 likes this.
  14. rohit4577 Eclair Mar 15, 2019

    rohit4577, Mar 15, 2019 :
    you don't think or you are 100% sure ?? be specific.
     

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  15. rohit4577 Eclair Mar 15, 2019

    rohit4577, Mar 15, 2019 :
    I read about fixer app, and I will not use it.
     

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  16. guthrajamali Eclair Mar 15, 2019

    guthrajamali, Mar 15, 2019 :
    if they do replace, in one year from now you will have burn in again.

    it is like trying to buy a pair of shoes that do not get dirty. all shoes get dirty unfortunately.
     

    #16
  17. toastytoast1234 Lollipop Mar 15, 2019

    toastytoast1234, Mar 15, 2019 :
    Our (specific) opinion doesn't really matter, we're just random people on the Internet. Have you considered calling them to discuss?
     

    #17
    Sharinnn likes this.
  18. rohit4577 Eclair Mar 15, 2019

    rohit4577, Mar 15, 2019 :
    I have mailed them but no reply yet.
     

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  19. rohit4577 Eclair Mar 15, 2019

    rohit4577, Mar 15, 2019 :
    you mean to say never buy new shoes if they too gets dirty..
     

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  20. guthrajamali Eclair Mar 15, 2019

    guthrajamali, Mar 15, 2019 :
    no, I mean to buy new shoes when you need or want them, and to enjoy them.

    a little dirt is normal and it is ok. it is reality. they are still excellent shoes. I don't focus on the dirt.

    when they get really dirty, then it is time for new shoes. but this takes a long time.
     

    #20