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screen burn issue my OnePlus 7 pro via OnePlus 7 Pro

  1. T1578157439392
    Cupcake Aug 2, 2020


    #1
  2. Artemus.
    Nougat Aug 2, 2020

    Artemus. , Aug 2, 2020 :
    Easy: Samsung provides the OLED panels so they get the same OLED problems. I'm guessing you owned a few Sammy devices that had this exact same problem yet didn't learn a thing from them?
     

    #2
    jstiggie likes this.
  3. T1578157439392
    Cupcake Aug 2, 2020


    #3
  4. Artemus.
    Nougat Aug 2, 2020

    Artemus. , Aug 2, 2020 :
    Yes, get it fixed at a service center if applicable. That's the only thing you can do at this point other than live with it.

    You might also wanna get your screen fixed anyway, those cracks look bad.
     

    #4
    Vansh99 and T1578157439392 like this.
  5. T1578157439392
    Cupcake Aug 2, 2020


    #5
    Artemus. likes this.
  6. T1578157439392
    Cupcake Aug 2, 2020


    #6
  7. Sandeepreddy0021
    Cupcake Aug 3, 2020

    Sandeepreddy0021 , via OnePlus 7T , Aug 3, 2020 :
    Hi Team,

    Been using OnePlus for 5-6 yrs and I have recently upgraded to OnePlus 7, and lately I am seeing some screen burn marks on the screen. I afraid this could be permanent, as for now if I restart it's going away but being this a new phone I would like to replace if this is some hardware issue. If this is software issue pls tell me wat to do.

    Attached is the screenshots with the burn marks
    1596434571635.jpg

    1596434571669.jpg

    1596434571695.jpg

    1596434571723.jpg
     

    #7
  8. jstiggie
    Honeycomb Aug 3, 2020

    jstiggie , Aug 3, 2020 :
    Open a support ticket. That display is faulty. From my experience with customer service, you'll be rather pissed off then felt being taken care of. :(
     

    #8
    Artemus. and Sandeepreddy0021 like this.
  9. G1596451147367
    Cupcake Aug 3, 2020

    G1596451147367 , Aug 3, 2020 :
    OMG. I have some screen problems with other Samsung devices.. Since I often use the phone for qyto website so it is very important to me. I'm a little afraid that my current phone OnePlus 7 pro just came to an end (ಥ﹏ಥ)
     

    #9
  10. Artemus.
    Nougat Aug 3, 2020

    Artemus. , Aug 3, 2020 :
    Erm... is this satire?
     

    #10
  11. pablofg1978
    Nougat Head Moderator Aug 3, 2020

    pablofg1978 , Aug 3, 2020 :
    Screen burn does not show on screen captures. So this is not a display issue. It is software related.
    Try to reboot your device
     

    #11
    Artemus. likes this.
  12. Sandeepreddy0021
    Cupcake Aug 4, 2020 at 4:44 AM

    Sandeepreddy0021 , via OnePlus 7T , Aug 4, 2020 at 4:44 AM :
    Rebooting is solving the issue but it reappeared twice now. I am not sure but my hunch is this due to heat from charging
     

    #12