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Screen goes black after unlocking from ambient screen via OnePlus 7 Pro

  1. G_Mathai_Abraham_vQGV , via OnePlus 7 Pro , Dec 5, 2019 :
    Just picked up a OP 7 Pro and updated it. Now when I try to unlock the phone from the ambient screen it just goes black. The phone makes the sound that it's unlocked. I have to lock the phone and unlock it using the lock button.

    As of now, I've turned off the ambient display and it works fine, but I'd like to use the ambient display.

    I suspect it's a bit of faulty code or something. Do let me know if you're similar issues.
     

    #1
  2. Trickydd
    Eclair Dec 6, 2019


    #2
  3. W1576857845857
    Cupcake Dec 30, 2019

    W1576857845857 , Dec 30, 2019 :
    I just received my OnePlus7T three days ago and I'm having the issue too. All the latest updates have been installed. If this keeps up it's time to get a refund and go back to my 3T which had no issues until they work out the kinks. Taking a call on the road and losing my GPS directions to a black screen is a problem.
     

    #3
  4. PardeepKumar1990
    Cupcake Jan 14, 2020

    PardeepKumar1990 , Jan 14, 2020 :
    i was also facing the problem and I restarted the mobile and it solved the problem meanwhile. i think we should restart the phone atleast once in a week. try it...
     

    #4