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Screen touch issue in a specific area. via OnePlus 9R

  1. NitinPyal
    Eclair Jun 3, 2021

    NitinPyal , via OnePlus 9R , Jun 3, 2021 :
    I am using Oneplus 9r from past 1 month, but from some days I am facing minor issues in touchscreen like when I am scrolling through youtube or some other app screen doesn't go up it freezes and shakes there when touching in a specific area i.e slightly down to the middle of the screen , If scrolled in upper part or bottom part of the screen then It works perfectly. Is anyone facing the same issue ? Is this software or hardware problem ? Please help.
     

    #1
  2. Ruqhaiya Taskeen
    Ice Cream Sandwich Staff Member Jun 3, 2021

    Ruqhaiya Taskeen , Jun 3, 2021 :
    We may have to check this further. Kindly check you're inbox we've dropped you a direct message. It'll be of great help if you could share the required information. 

    Regards,
    Ruqhaiya Taskeen
     

    #2
  3. Caomhin
    OnePlus 9 Series Expert Community Expert Jun 3, 2021

    Caomhin , via OnePlus 9 Pro , Jun 3, 2021 :
    Make sure you have the latest OnePlus Launcher from the Playstore.

    Then Clear the OnePlus Launcher App info Cache.

    Also clear the YouTube App info Cache and App info Storage as well.

    Restart the phone and check if this can help
     

    #3
  4. NitinPyal
    Eclair Jun 3, 2021

    NitinPyal , via OnePlus 9R , Jun 3, 2021 :
    Ok Thanks , I will Try this.
     

    #4
    Caoimhín likes this.