3

selfie camera pop's up in pocket

  1. Pranjal.Goel.16 Honeycomb May 21, 2019

    Pranjal.Goel.16, May 21, 2019 :
    Already reported
     

    #21
  2. Prowller Gingerbread May 21, 2019

    Prowller, May 21, 2019 :
    Please check the first page what Superplus posted, thanks!
     

    #22
  3. Pranjal.Goel.16 Honeycomb May 21, 2019

    Pranjal.Goel.16, May 21, 2019 :
    I saw that too, I've reported the issue 12 hours ago. And it says go to bug report and star, so how to do that ?
     

    #23
  4. Prowller Gingerbread May 21, 2019

    Prowller, May 21, 2019 :
    I think "Star" meant to add a reply to that bug report.

    For everyone else who encounters this issues, please make sure to check the second post of this thread before complaining to avoid spamming too much.
     

    #24
    Pranjal.Goel.16 likes this.
  5. superplus English POC Assistant Head Moderator May 22, 2019

    superplus, May 22, 2019 :
    are you using the app? on web there is a "star" icon in the top right corner of the page you can click on

    otherwise reply indeed as @Prowller said

    I've updated my previous post to show how to "star" (the equivalent of "watching" in the regular threads/forums) the bug report:
    Screen Shot 2019-05-22 at 12.36.19.PNG

    Please let me know if you are using the Community app and don't have this option, thanks.
     
    Last edited: May 22, 2019

    #25
    buntycubal likes this.
  6. Jeycop Cupcake May 22, 2019

    Jeycop, May 22, 2019 :
    As far I know, there can't be a pocket mode.
    On older devices the pocket mode is enabled when front camera is blocked by something.
    So on 1+7pro the front camera is inside the case -> no blocking recognition.
    Rear camera can't be used, because if you hold the device in hands, it will recognize this as pocket mode.
     

    #26
  7. J1542606030006 Gingerbread May 22, 2019

    J1542606030006, May 22, 2019 :
    I like most things that OnePlus did with the 7 Pro, but this pop-up camera is not one of them. Moving parts are just too questionable in term of longevity. Everyday dust, especially pocket lint, will be a major challenge. If this camera pops up inside the pocket when the user is either not expecting or not wanting to, it adds to the trouble.

    I really hope that OnePlus addresses this issue as quickly as possible. This will help convince me with future OnePlus phones with pop-up cameras that I will have the full confidence in longevity and timely support.

    All things aside, this pop-up camera was the one deal breaker that stopped me from considering an upgrade, since we are not offered the regular 7 here in North America.
     

    #27
  8. KeepTransisting The Lab - OnePlus 7 Pro Reviewer May 22, 2019

    KeepTransisting, May 22, 2019 :
    Pocket mode was enabled by the proximity sensor, not the camera.
     

    #28
    superplus likes this.
  9. Jeycop Cupcake May 22, 2019

    Jeycop, May 22, 2019 :
    So does 1+7 pro have one?
    I can't see an proximity sensor on my 1+5T, maybe in the front camera integrated? But than it would be same problematic, or not?
     

    #29
  10. Gav_W86 Starting Point Expert May 22, 2019

    Gav_W86, May 22, 2019 :
    from the look of the factory test mode tests its an IR sensor under the screen.
     

    #30
    superplus likes this.
  11. Jeycop Cupcake May 22, 2019

    Jeycop, May 22, 2019 :
    Wow, okay, thanks for that info. Didn't know it can be under the screen.
     

    #31
  12. N1557910926468 Cupcake May 23, 2019

    N1557910926468, May 23, 2019 :
    Same here..
     

    #32