18
Serial check

  1. O1548088940213
    Donut Mar 6, 2019

    O1548088940213 , Mar 6, 2019 :
    How to check my one plus phone detail and serial number check for example phone color , specification online at one plus website.

    pls help
     

    #1
  2. Tobikage
    Nougat Mar 6, 2019

    Tobikage , Mar 6, 2019 :
    By learning to Search for answers yourself before asking questions that have such easy answers.

    https://www.oneplus.in/customer/device#/

    Or you can just look at the stupid box the phone came with.
     

    #2
    lil_se, Artemus. and Liehjan like this.
  3. O1548088940213
    Donut Mar 6, 2019


    #3
  4. O1548088940213
    Donut Mar 6, 2019

    O1548088940213 , Mar 6, 2019 :
    i wanna check online ..like apple when i enter serial number at apple website it will show the phone detail..that what i mean
     

    #4
  5. Neddard
    Lollipop Mar 6, 2019

    Neddard , Mar 6, 2019 :
    Are you worried that you got scammed somehow?
     

    #5
  6. O1548088940213
    Donut Mar 6, 2019


    #6
  7. Neddard
    Lollipop Mar 6, 2019


    #7
  8. O1548088940213
    Donut Mar 6, 2019


    #8
  9. O1548088940213
    Donut Mar 6, 2019

    O1548088940213 , Mar 6, 2019 :
    shop at my hometown..look like leggit..i just wanna check my phone detail at online website..wanna see detail on my actual phone and on the website did match or not
     

    #9
  10. Neddard
    Lollipop Mar 6, 2019

    Neddard , Mar 6, 2019 :
    Well, I dunno.
    May the link above, for India, isn't right for you.

    Try: https://www.oneplus.com/customer/device#/
     

    #10
    Deactivated User and Tobikage like this.
  11. O1548088940213
    Donut Mar 6, 2019


    #11
  12. Neddard
    Lollipop Mar 6, 2019

    Neddard , Mar 6, 2019 :
    Did you try the link I posted?
     

    #12
  13. O1548088940213
    Donut Mar 6, 2019

    O1548088940213 , Mar 6, 2019 :
    i manage to change the country to others but still dont show the phone detail just imei number only
     

    #13
  14. Tobikage
    Nougat Mar 6, 2019

    Tobikage , Mar 6, 2019 :
    Try the link @Neddard shared above.
    Can you share a screenshot ?

    There is no way to just check / confirm the device using the IMEI without registering it.

    The box it came with (hopefully sealed) and the device itself is the only other way of knowing what you have.
     

    #14
    D1571112343411 and Neddard like this.
  15. Deactivated User
    Mar 6, 2019

    Last edited by a moderator: Mar 6, 2019

    #15
  16. PrimeTinus
    Cupcake Feb 14, 2020

    PrimeTinus , Feb 14, 2020 :
     

    #16
  17. Artemus.
    Nougat Feb 14, 2020


    #17
    Tobikage and Caomhin like this.
  18. Devilsattitude
    Cupcake Sep 21, 2020

    Devilsattitude , Sep 21, 2020 :
    I just got a older oneplus 5, used device as my secondary phone and I noticed something really strange, the IMEI before I checked with the Oneplus customer care it showed to be that of a Oneplus 5 -64gb variant but after checking with the customer care service rep they confirmed its the Op5 - 128gb model (Since its the 128gb model that I purchased as well from the previous owner.)

    And so, I tried registering the Serial Number on the Oneplus website to verify the device the serial number on the phone is that of 7 digits (alpha numeric number) which isn't being accepted by the Oneplus verify device (I keep getting an error of 18 character Serial Number but, my phone displays a 7 character SN), as a cause of concern, during my chat with the customer care rep she shared an complaint #: 200921-001003. And also stated that the serial number may not be getting confirmed due to some technical issues.

    I need some help here, I would greatly appreciate if anybody can share some light based on their experience or an existing Oneplus 5 device owner.
     

    #18
  19. Artemus.
    Nougat Sep 21, 2020

    Artemus. , Sep 21, 2020 :
    Erm... why did you quote me specifically? o_O
     

    #19
    ironass, Tobikage and Caomhin like this.
  20. Devilsattitude
    Cupcake Sep 21, 2020

    Devilsattitude , Sep 21, 2020 :
    I'm so sorry I did not realize that........
     

    #20
    Artemus. likes this.