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Service center problem via OnePlus 7 Pro

  1. Ajitshirsath
    Cupcake Jul 16, 2020


    #1
  2. SoniaB
    Community Hero 2020 Head Moderator Jul 16, 2020

    SoniaB , Jul 16, 2020 :
    Please see here: https://www.oneplus.in/support/service-center for list of service centres.

    However, also please note that due to Covid-19 all service centres are currently closed:

     

    #2
    Artemus. and pablofg1978 like this.
  3. Ajitshirsath
    Cupcake Jul 16, 2020

    Ajitshirsath , via OnePlus 7 Pro , Jul 16, 2020 :
    But here my mobile warranty is going on
    When it is out of warranty can one plus give me some extended warranty for the reason of covid 19
     

    #3
  4. SoniaB
    Community Hero 2020 Head Moderator Jul 16, 2020

    SoniaB , Jul 16, 2020 :
    What is the issue with your device?

    When did you purchase your device? Normally you have 1yr warranty in India.
    You can still raise a service request via the OnePlus Care App.
     

    #4
    Artemus. likes this.
  5. Ajitshirsath
    Cupcake Jul 16, 2020

    Ajitshirsath , via OnePlus 7 Pro , Jul 16, 2020 :
    Damaged back side
    Date of purchase 14 june 2019
    With complimentary 1 year extended warranty

    One plus care app tells movie 19 reason service not provided

    In nashik no service center how can I solve my problem please help me
     

    #5
  6. SoniaB
    Community Hero 2020 Head Moderator Jul 16, 2020

    SoniaB , Jul 16, 2020 :
    A damaged back cover is normally not an in warranty repair unless it's stated in your extended warranty that you are covered for it.

    If there is no repair centre in your local area, you can take advantage of the doorstop service or pick up service when operations resume.

    If you have extended warranty then that means your warranty does not expire until next year??
     

    #6
  7. Ajitshirsath
    Cupcake Jul 16, 2020

    Ajitshirsath , via OnePlus 7 Pro , Jul 16, 2020 :
    Thank you [e]1f64f[/e]
     

    #7