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Share your questions in the OnePlus 6T AMA!

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  1. Ruby G. Creative Copywriter Staff Member Oct 29, 2018

    Ruby G., Oct 29, 2018 :
    [Update] Thanks guys, we had a great time in this AMA. Kindly check out those answers from all the stickied posts, and let us know if you have any other questions. We will continue to keep an eye on this thread and try our best to get back to you.

    NewforumAMA.jpg

    Hi all,

    Thanks for joining us for another exciting launch! If you have any additional questions about the OnePlus 6T, the OnePlus team is hosting an AMA to commemorate open sales day for North America. Live from NYC (plus a few other places):

    @Carl - Co-founder
    @Manu J. - OxygenOS (NYC)
    @Louis S. - OnePlus 6T Product Manager (NYC)
    @Bob X. - Accessories (HQ)
    @Jimmy Z. - Camera Product Manager (HQ)
    @Emily S. - E-commerce Specialist (HQ)

    You can start dropping your questions in the comments below now. We’ll start answering on Nov 1, 11AM EDT. Remember to tag the relevant staff member. Only one question from each user will be answered. As thanks for coming out, we’ll be randomly giving away $20 vouchers. Have a great time everyone, and we look forward to hearing from you!

    11/06 Update:
    Thanks for everyone who came out to this AMA! Hope you enjoyed chatting with the team. For the random voucher giveaway, we're pleased to congratulate the following community members:

    @ashishmahaju
    @fordjonathan
    @obakesan
    @R0d3ricK, @RijuSarkar

    We'll reach out to the winners via PM for follow-up details. Thanks again for an awesome AMA. :)
     

    #1
  2. Manu J. Beta Program and Dev Relations Staff Member Nov 1, 2018

    Stickied Post
    Manu J., Nov 1, 2018 :
    We have improved our ambient display - you can pick up your phone to show notifications and tap the screen to show new notifications. These features will help you to check new notifications without turning on the display
     

  3. Manu J. Beta Program and Dev Relations Staff Member Nov 1, 2018

    Stickied Post
    Manu J., Nov 1, 2018 :
    Always on Display is a great feature to have on a smartphone. However, we are still considering the functional value vs power consumption of this feature before we implement it.
     

  4. Carl Co-founder Staff Member Nov 1, 2018

    Stickied Post
    Carl, Nov 1, 2018 :
    If you're talking about the T-Mobile US program, that's something that they run. Our operator partners in Europe might be running their own, different programs, as well.

    On oneplus.com, we run our own trade-in program. It covers Europe, and covers the OnePlus One. You can find a link in the footer of our main website.
     

    matija646, Salt505, Kytharsis and 8 others like this.
  5. Carl Co-founder Staff Member Nov 1, 2018

    Stickied Post
    Carl, Nov 1, 2018 :
    Talk to @David Y about that ;)
     

  6. Manu J. Beta Program and Dev Relations Staff Member Nov 1, 2018

    Stickied Post
    Manu J., Nov 1, 2018 :
    Camera features are dependent on hardware and might not be available on older models, but software improvements such as Gestures 2.0 and smart boost will be available on all 5 and 5T
     

  7. David Y. Community Manager Staff Member Nov 1, 2018

    Stickied Post
    David Y., Nov 1, 2018 :
    Hey folks, regarding the T-Mobile edition OnePlus 6T, @Kameron S already answered some questions, check out his post [HERE] for more info.

     

    Jcatzin, Salt505, ariblaze and 6 others like this.
  8. Manu J. Beta Program and Dev Relations Staff Member Nov 1, 2018

    Stickied Post
    Manu J., Nov 1, 2018 :
    OnePlus and T-Mobile are partnering to bring all the great future feature enhancements and fixes to both sets of devices in a timely manner as possible. Due to the additional level of certification required by T-Mobile on all software releases, there may be a slight offset but we are working diligently to minimize this period in all instances.
    for more details check https://forums.oneplus.com/threads/...nd-t-mobile-partnership.933398/#post-19390357
     

  9. Carl Co-founder Staff Member Nov 1, 2018

    Stickied Post
    Carl, Nov 1, 2018 :
    We wanted to maximize the amount of screen real estate while minimizing bezels from all sides. In terms of suggestions for future products, keep them coming. We consider all suggestions seriously.

    We believe that it would unnecessarily create waste and increase the price of our products for something people already own. And most likely, they already own a pair of earphones that are better than what's usually included in the box.
     

  10. Carl Co-founder Staff Member Nov 1, 2018

    Stickied Post
    Carl, Nov 1, 2018 :
    Screen Unlock. It's so futuristic and science fiction, yet it's already here!
     

  11. Carl Co-founder Staff Member Nov 1, 2018

    Stickied Post
    Carl, Nov 1, 2018 :
    One step at a time... We want to share our technology experiences with as many as possible, but can only focus on a couple of things at a time, if we want to do them well.
     

  12. Carl Co-founder Staff Member Nov 1, 2018

    Stickied Post
    Carl, Nov 1, 2018 :
    If we don't focus, we won't have a chance of getting close to something great. No plans for new categories as of now, but even if we add new categories, we will do so in a slow and steady way.
     

  13. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Our standard screen protector in the box is made of PET, but the screen protector selling on website is made of 3D glass.
     

  14. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Yes, it will be available for sale on our website later.
     

  15. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    In anything that we make, we want to make sure that we provide the best user experience possible, including earphones. Our Bullets V2, Bullets Wireless and Type-C Bullets meet that standard for us. Also, we include a USB C to 3.5mm adapter in the box.
     

  16. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    2)For Explorer Backpack, maybe you can choose the Slate Black with classic CORDURA fabric. It has better abrasion-resistance and tear-resistance with daily water resistance. But OnePlus is not an outdoor brand, if you need more professional hiking products , I suggest looking for professional outdoor brands.
     

  17. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    OnePlus Fast Charge accessories must be used to reach 3A.
     

  18. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Thanks for your interest. The OnePlus Explorer backpack is not currently on sale. Stay tuned for updates.
     

  19. Carl Co-founder Staff Member Nov 1, 2018

    Stickied Post
    Carl, Nov 1, 2018 :
    Same as before... We design our products for great every day use, not for edge cases.

    If you accidentally drop your phone in a puddle or spill some water (both of which are every day scenarios), it will survive. If you want to go diving with it (which isn't an every day scenario), it won't survive.
     

  20. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    No plans at this time.
     

    Jcatzin, _ilo_, Salt505 and 4 others like this.
  21. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    We want to provide the earphones with better sound quality for our users, but there is a USB C to 3.5 mm Headphone Jack Adapter in the 6T's box.
     

    Salt505, Kytharsis, otto2 and 2 others like this.
  22. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Thank you for your comments and suggestions that allowed us to greatly improve our products. Your suggestions will be considered as part of our ongoing products.
     

  23. Carl Co-founder Staff Member Nov 1, 2018

    Stickied Post
    Carl, Nov 1, 2018 :
    Most people are quite happy with the current size and we're not thinking of changing this right now.
     

  24. Jimmy Z. OxygenOS PM Staff Member Nov 1, 2018

    Stickied Post
    Jimmy Z., Nov 1, 2018 :
    All tweaks and new features on OnePlus 6T camera will be released to OnePlus 6. So will the Full Gesture Control 2.0.
     

  25. Carl Co-founder Staff Member Nov 1, 2018

    Stickied Post
    Carl, Nov 1, 2018 :
    Not at this moment unfortunately.
     

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  26. Jimmy Z. OxygenOS PM Staff Member Nov 1, 2018

    Stickied Post
    Jimmy Z., Nov 1, 2018 :
    No. It’s JPG format.
     

    Harsh p, damianeue, Salt505 and 4 others like this.
  27. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post

  28. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Thank you for your comments and suggestions that allowed us to greatly improve our products. Your suggestions will be considered as part of our ongoing products.
     

    xz6droid, Salt505, Kytharsis and 5 others like this.
  29. Jimmy Z. OxygenOS PM Staff Member Nov 1, 2018

    Stickied Post
    Jimmy Z., Nov 1, 2018 :
    Nightscape is the most complex technology we have ever developed and we are very proud of it. It’s a combination of several technologies and algorithms. First is the Nightscape HDR, where we fuse up to 10 frames to present details both in the dark and lighted areas. Second is the Detail Optimization to make Nightscape photo look clear and sharp. Third is the Noise Reduction. Last but not least is the Multi-frame Stablisation - it avoids blurriness caused by hand shaking as much as possible. It’s worth mentioning that OIS is also offering great help.
     

  30. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    We need to comply with Indian laws and regulations and also be able to charge our phone safely.
     

  31. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Thank you for your suggestions. Your suggestions will be considered as part of our ongoing phone cases.
     

    Harsh p, Kytharsis, otto2 and 3 others like this.
  32. Jimmy Z. OxygenOS PM Staff Member Nov 1, 2018

    Stickied Post
    Jimmy Z., Nov 1, 2018 :
    For camera, both hardware and software matter. We have been working for several months to improve the software of the camera. Nightscape and Studio Lighting are the biggest improvements we got. Besides, there are also a lot of tweaks to the camera. Hope you enjoy it ;)
     

  33. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Thank you for your suggestions. Your suggestions will be considered as part of our ongoing phone cases.
     

    Harsh p and Dresa91 like this.
  34. Louis S. Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Louis S., Nov 1, 2018 :
    For the speaker, it's same. We optimized parameter of low frequency. You'll be able to feel it's better.

    I hope we would open soon
     
    Last edited: Nov 1, 2018

    Yag1z, Salt505, GK_Original and 4 others like this.
  35. Carl Co-founder Staff Member Nov 1, 2018

    Stickied Post
    Carl, Nov 1, 2018 :
    It's definitely a learning curve, but remember that we started working with carriers in 2016? In 2018, the scale is different but we've now collected quite a few learnings since 2016.
     

  36. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post

  37. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Yes,we have three different sizes earbuds for Type-C earphones in the earphone's box.
     

    Salt505 and Dresa91 like this.
  38. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Thanks for your attention,we will open the purchase of Bullets Wireless and Type-C Bullets Earphones in the near future.
     

  39. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Bullets wireless are currently on sale at OnePlus's official website now.
     

  40. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Thank you for your good suggestions. Your suggestions will be considered as part of our ongoing products.
     

    Salt505, Kytharsis, otto2 and 2 others like this.
  41. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    We are looking to bring them soon. Stay tuned for more details
     

  42. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Bullets Wireless are now available on our website.
     

    utkarshkumar2207, otto2 and Dresa91 like this.
  43. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Thanks for your attention,we will open the purchase of Bullets Wireless in the near future.
     

    utkarshkumar2207, otto2 and Dresa91 like this.
  44. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    It will be available soon.
     

  45. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    We will sell the 3D Tempered Glass Screen Protector in the near future.
     

    otto2, Logan_Brown25 and Dresa91 like this.
  46. Bob X. Bullets Wireless Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Bob X., Nov 1, 2018 :
    Thanks for your attention,the bullets wireless are now available on OnePlus's offical website now.
     

  47. Jimmy Z. OxygenOS PM Staff Member Nov 1, 2018

    Stickied Post
    Jimmy Z., Nov 1, 2018 :
    The two rear cameras work together to capture Portrait photo. :)
     

    Salt505, otto2 and Dresa91 like this.
  48. Jimmy Z. OxygenOS PM Staff Member Nov 1, 2018

    Stickied Post
    Jimmy Z., Nov 1, 2018 :
    Slow Motion is 240fps at 1080p and 480fps at 720p on both the OnePlus 6 and OnePlus 6T.
     

  49. Jimmy Z. OxygenOS PM Staff Member Nov 1, 2018

    Stickied Post
    Jimmy Z., Nov 1, 2018 :
    Resolution of time lapse is 1080p and 720p.
     

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  50. Jimmy Z. OxygenOS PM Staff Member Nov 1, 2018

    Stickied Post
    Jimmy Z., Nov 1, 2018 :
    OnePlus 6T supports stereo sound recording. I think the video quality won’t let you down.:cool:
     

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  51. Jimmy Z. OxygenOS PM Staff Member Nov 1, 2018

    Stickied Post
    Jimmy Z., Nov 1, 2018 :
    We hear you, and for your question, this answer is: yes definitely.
     

    hoenes, Salt505, otto2 and 1 other person like this.
  52. Manu J. Beta Program and Dev Relations Staff Member Nov 1, 2018

    Stickied Post
    Manu J., Nov 1, 2018 :
    We are bringing an EQ feature to Bullets Wireless through a software update. The EQ will be compatible with all OnePlus phones that run Android 9.
     

  53. Jimmy Z. OxygenOS PM Staff Member Nov 1, 2018

    Stickied Post
    Jimmy Z., Nov 1, 2018 :
    No, Nightscape will only work on OnePlus 6/6T due to hardware difference.
     

  54. Jimmy Z. OxygenOS PM Staff Member Nov 1, 2018

    Stickied Post
    Jimmy Z., Nov 1, 2018 :
    We are always focusing on how technology improves user experience. The AI algorithm is a new technology we have been investing great effort in to improve our scene detection and face detection technology etc.
     

  55. Manu J. Beta Program and Dev Relations Staff Member Nov 1, 2018

    Stickied Post
    Manu J., Nov 1, 2018 :
    We consider environmental and ambient light factors when unlocking the phone. This is something we're working on.
     

  56. Jimmy Z. OxygenOS PM Staff Member Nov 1, 2018

    Stickied Post
    Jimmy Z., Nov 1, 2018 :
    We will take this into consideration. Thanks for your suggestion!
     

    Jcatzin, hoenes, uCristian and 8 others like this.
  57. Carl Co-founder Staff Member Nov 1, 2018

    Stickied Post

  58. Louis S. Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Louis S., Nov 1, 2018 :
    GPS chipset is Qualcomm. The satellites supporting dual channel are few now.
     

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  59. Louis S. Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Louis S., Nov 1, 2018 :
    We suggest using official OnePlus screen protectors as we have optimized them for Screen Unlock.
     

  60. Louis S. Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Louis S., Nov 1, 2018 :
    When the phone is working, the cpu is working. Before the fingerprint sensor recognition, the phone would not really working and consuming a lot.
     

  61. Louis S. Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Louis S., Nov 1, 2018 :
    Face Unlock is designed for convience. Fingerprint access, including Screen Unlock, meets the security standard for unlocking apps.
     

  62. Louis S. Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Louis S., Nov 1, 2018 :
    Larger is relative, the phone is actually more slender. We were also able to add Screen Unlock and a larger battery - things that add a lot to the user experience. No plans for a smaller phone, right now.
     

  63. Emily S. E-commerce Staff Member Nov 1, 2018

    Stickied Post
    Emily S., Nov 1, 2018 :
    The trade-in program is only available through T-Mobile.
     

    Salt505 and Dresa91 like this.
  64. Emily S. E-commerce Staff Member Nov 1, 2018

    Stickied Post
    Emily S., Nov 1, 2018 :
    The OnePlus 6T is currently not available in Australia.
     

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  65. Louis S. Product Manager Staff Member Nov 1, 2018

    Stickied Post
    Louis S., Nov 1, 2018 :
    We've improved our water resistance, so whether it's checking a map in the rain or an unfortunate drop in a puddle your phone can take splashes and keep runningWe believe in balance and creating the best possible device for the majority of users. Not many people actually take their phone swimming or in the water for an extended period of time. We build and test our phones so that they handle water resistance in everyday situations such as rain or a drop in a puddle.

    To be certified for IP ratings, every component must go through rigorous testing which dramatically increases the cost – about 30 USD per device. Is it worth it to increase the cost of the device by $30 to serve a small selection of users, considering our own water resistance precautions? We think not
     

  66. Emily S. E-commerce Staff Member Nov 1, 2018

    Stickied Post
    Emily S., Nov 1, 2018 :
    You can purchase a OnePlus 6T on OnePlus.com and at T-Mobile stores nation-wide
     

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  67. Emily S. E-commerce Staff Member Nov 1, 2018

    Stickied Post

    Salt505 and Dresa91 like this.
  68. Emily S. E-commerce Staff Member Nov 1, 2018

    Stickied Post
    Emily S., Nov 1, 2018 :
    IN and EU version are different.Suggest you buy in Ireland :)
     

  69. Emily S. E-commerce Staff Member Nov 1, 2018

    Stickied Post
    Emily S., Nov 1, 2018 :
    Thanks bebop_cola. Seems we have a peer here. Good advice. We will consider it for the next launch!I don’t like Thursday also :)
     

  70. GopalB. Marshmallow Oct 29, 2018


    #2
  71. Cheetosdust Starting Point Expert Oct 29, 2018

    Cheetosdust, Oct 29, 2018 :
    Thanks, @Ruby G.

    So, @Bob X. the invites are back. Can you elaborate a little bit more about the decision to bring them back?

    Bonus question to @Carl We need to do an interview, my good man. You available? ;) :smirk:
     

    #3
  72. GopalB. Marshmallow Oct 29, 2018


    #4
  73. kevinleo10 Donut Oct 29, 2018


    #5
  74. nyzproof333 Jelly Bean Oct 29, 2018

    nyzproof333, Oct 29, 2018 :
    How will updates be handled for the T-Mo varient? Will their be a delay due to carrier authentication?
     

    #6
  75. idkwhoiam322 Marshmallow Oct 29, 2018

    idkwhoiam322, Oct 29, 2018 :
    @Manu J. @Gary C. How are you going to take care of the missing notifications LED?

    Edit:
    Also, as far as I've seen, the new Fingerprint Scanner doesn't unlock when rested on a table, for example. It's necessary to wake the display first? Doesn't this not fit the "speed" tag?
    Answer) You can enable tap to wake to make it start reading your fingerprint after a tap.
    (tagged both cuz not sure who's really intended ._.)
     
    Last edited: Oct 31, 2018

    #7
  76. idkwhoiam322 Marshmallow Oct 29, 2018

    idkwhoiam322, Oct 29, 2018 :
    Uhh the tag for Manu is actually for Gary :sweatsmile:
    And Louis, for Vito L. :eek:
     
    Last edited: Oct 29, 2018

    #8
  77. lazejanev Eclair Oct 29, 2018


    #9
  78. sergioreja Honeycomb Oct 29, 2018

    sergioreja, Oct 29, 2018 :
    Good question
     

    #10
    ptitean, xavipotau, risky1301 and 5 others like this.
  79. SuperA187 Froyo Oct 29, 2018

    Last edited: Oct 29, 2018

    #11
  80. Primaxius Eclair Oct 29, 2018


    #12
    moritzoe, idkwhoiam322, sobka and 4 others like this.
  81. johneebee Gingerbread Oct 29, 2018

    johneebee, Oct 29, 2018 :
    feel free to pick any of my questions :p

    1) @Manu. With the notification-light gone is there something else to show me I have notificatons without having to turn on my screen?
    2) @Bob X. I see that the 6t comes with a screenprotector in the box. What kind are we talking about and is it as good as tempored glass?
    3) @Louis S. When can I expect some groovy new colors for the 6t and which ones would you really want to see? :D
     
    Last edited: Oct 29, 2018

    #13
    M59j, Syam_Avvari, Ray_014 and 9 others like this.
  82. Miratek Honeycomb Oct 29, 2018

    Miratek, Oct 29, 2018 :
    @Jimmy Z.
    Is the Studio Lighting and Full Gesture Control 2.0 also coming to the OnePlus 6? It would be a disappointment for the whole community if not.
     
    Last edited: Oct 29, 2018

    #14
  83. tiruvishnu Cupcake Oct 29, 2018

    Last edited: Oct 29, 2018

    #15
  84. Danilo3001 Donut Oct 29, 2018


    #16
  85. G_plusone Lollipop Oct 29, 2018


    #17
  86. aris Jelly Bean Oct 29, 2018


    #18
    sesame, Miggy11, snabb and 19 others like this.
  87. jineshgt Donut Oct 29, 2018

    jineshgt, Oct 29, 2018 :
    @Manu. What's the big change in software/user experience (in Oxygen OS) brought by Oneplus 6T over the OP6. Will camera features like nightscape show up in OP6 in future software updates or is this exclusively for 6T only ?
     

    #19
  88. bbedward Cupcake Oct 29, 2018

    bbedward, Oct 29, 2018 :
    @Manu Any plans to add always-on display to the 6T? Especially with the larger battery I would love to see this feature.
     
    Last edited: Oct 29, 2018

    #20
    sesame, jimmmysil, IMaLILtPOT and 9 others like this.