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Share your questions in the OnePlus 7 Series AMA!

  1. hkshawnchan2
    Cupcake May 21, 2019

    hkshawnchan2 , May 21, 2019 :
    The HK's prices as well as the global's for OnePlus are much much more expensive than China's, are you discriminating global users? Why is there such a huge price difference?
     

  2. G_surender_dalal
    Cupcake May 21, 2019


  3. petermarandi08
    Froyo May 21, 2019


  4. O1558452069828
    Cupcake May 21, 2019

    O1558452069828 , May 21, 2019 :
    I'm a Radiologist and used to work on Split screen for reporting on my previous phone. But somehow not able to use the same in this phone. Changing screens repeatedly become quite tedious and disturbing. Help me solve this issue please. Is there a way to get split screen on one plus 7 pro
     

  5. Sri ram adithya
    Donut May 21, 2019

    Sri ram adithya , May 21, 2019 :
    hi sir I am 1st year radiology pg type screen settings in surch bar in setting and check sir
     

    O1558452069828 likes this.
  6. bravopapa17
    Donut May 21, 2019


  7. Amollewis
    Froyo May 21, 2019

    Amollewis , May 21, 2019 :
    Don't install any apps from XDA forums one plus has asked to wait for a stable update.
     

  8. bravopapa17
    Donut May 21, 2019

    bravopapa17 , May 21, 2019 :
    im talking about the installed app that came with 7pro
     

  9. Sri ram adithya
    Donut May 21, 2019

    Sri ram adithya , May 21, 2019 :
    go to screen recording settings and turn on audio source on
     

  10. Amollewis
    Froyo May 21, 2019

    Amollewis , May 21, 2019 :
    In that case probably a bug with specific devices wait for some update also tag one plus with question.
     

  11. O1558452069828
    Cupcake May 21, 2019

    O1558452069828 , May 21, 2019 :
    Thanks Buddy.
     

  12. B V R
    Eclair May 21, 2019

    B V R , May 21, 2019 :
    Is there any chance to make a hdr+ enhance for both cameras? Current hdr mode is not so good. also wide angle camera quality is very low. oneplus, can u make this better soon?
     

  13. Amollewis
    Froyo May 21, 2019

    Amollewis , May 21, 2019 :
    One plus is soon coming with camera optimisation for one plus but for now there may be a beta coming soon, need to wait for a few weeks or months for stable update.
     

    B V R likes this.
  14. mridul.kathuria
    Cupcake May 21, 2019


  15. Amollewis
    Froyo May 21, 2019

    Amollewis , May 21, 2019 :
    I don't think so. One plus complies with cross border rules and is a trusted band. #Oneplusfamily
     

  16. David Y.
    Global Community Manager Staff Member May 21, 2019

    Stickied Post
    David Y. , May 21, 2019 :
    5G smartphones mainly rely on whether the market is ready, carriers and 5G infrastructure are the key at this point. The OnePlus 7 Pro 5G we introduced at our London launch event is the result of close co-work with EE.

    Yes. Fear not.

    It will be under Fast (Dash) charge speed.

    The OnePlus 7 has Face Unlock.

    Hi there, we will share an exact date soon, please keep an eye on our community.

    Settings - Display - Ambient display - New notifications.

    Settings - Security & lock screen - Face Unlock - Default ways to unlock - Swipe up to unlock.

    This setting could work.

    Hi Justine, you can always refer to our privacy policy here: https://www.oneplus.com/legal/privacy-policy

    The same level as the OnePlus 6T.

    Hardware difference cannot be updated via software OTA.

    Yes, battery consumption optimization is a never-ending work.

    The camera team is working on an update to improve the camera capabilities. We look forward to having your further feedback then.



    Thanks everyone for joining this AMA. Please carefully read our stickied posts and do check out our product page here if you want to better understand the product. If you still have questions, feel free to join our OnePlus 7 Series - User Manual, Questions & Answers thread.

    Thanks again and have a smooth day!
     

  17. BobbyV8_
    The Showcase Reviewer May 21, 2019

    BobbyV8_ , May 21, 2019 :
    Thanks for confirmation, I just tested it @David Y.

     

    David Y. likes this.
  18. Cheetosdust
    Starting Point Expert May 21, 2019

    Cheetosdust , May 21, 2019 :
    Awesome work, David.

    Thank you very much for answering some of the questions, you are the man! :cool:

    Hah, I like this. A very smooth day to you too :p
     

    David Y. likes this.
  19. F1558459216837
    Cupcake May 21, 2019

    F1558459216837 , May 21, 2019 :
    I bought new OnePlus 7pro and there is a bug the WiFi is automatically turning on without pressing
     

  20. Amollewis
    Froyo May 21, 2019

    Amollewis , May 21, 2019 :
    Change it in your wifi preferences. Go in the setting and search for turn wifi automatically and turn it off. Hope it helps. #ONEPLUSFAMILY