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Share your questions in the OnePlus 7 Series AMA!

  1. Hari_Dwivedi Gingerbread Jun 10, 2019

    Hari_Dwivedi, Jun 10, 2019 :
    Very true
     

  2. Hari_Dwivedi Gingerbread Jun 10, 2019

    Hari_Dwivedi, Jun 10, 2019 :
    You may take insurance from the network operator or from the OnePlus itself... Network operator one will be cheaper than OnePlus...you might get for free too based on the postpaid plan.
     

  3. urstrulyabhi Cupcake Jun 10, 2019

    urstrulyabhi, Jun 10, 2019 :
    I own a OnePlus 7 yesterday but why video playback is not stable in YouTube (1080p) & hotstar?
     

  4. E Krishna Kumar Cupcake Jun 10, 2019

    E Krishna Kumar, Jun 10, 2019 :
    can we add two finger prints to OnePlus 7 phone. what I mean is can we have two users if we go with finger print identification
     

  5. IlLegendlI Donut Jun 10, 2019


  6. JAY_SHANKAR890 Cupcake Jun 10, 2019

    JAY_SHANKAR890, Jun 10, 2019 :
    1560149034750.jpg

    in my oneplus 7 pro the option for vibrate when the other party attends the call is not working. please help. oxygen os 9.5.7
     

  7. Kishan Vadodariya Cupcake Jun 10, 2019


  8. RachitBagaria Cupcake Jun 10, 2019

    RachitBagaria, Jun 10, 2019 :
    I just purchased a 7pro 10 days back. Was a bit curious regarding a few things. I am listing them below, pls be kind enough to answer as logical as possible.

    1. What's a healthy battery/phone temperature? Also what temperature is alarming? (I am measuring mine in °C)
    2. In a phone Does a Glass body heat faster than a Metal Body?
    3. Can a phone heat up enormously due to Software glitches?
    4. Is the latest Pro version prone to heating up? And is it a downgraded battery version of previous Oneplus phones, because none of my other Oneplus Phones (I have all the versions from Oneplus 2 to 7pro except 7).
    5. what could be the reason of battery already dipping massively twice in past 10 days?
    6. Diagnose reports show "heat due to tencent games" "heat due to IMO" "heat due to Camera Hardware" "heat due to chrome" also in all these cases it mentions CPU Highload, and the phone really heats up whenever i am using these or even when i am on a call. This never happened with previous versions of Oneplus, which had way less of RAM and ROM.

    want advises as to what Oneplus community thinks of this, so that I could get it checked.
     

  9. sunit mathew Cupcake Jun 10, 2019


  10. S1558891880071 Cupcake Jun 10, 2019

    S1558891880071, Jun 10, 2019 :
    Hi All,

    could you please fix the pop up camera issue for video calling. I have noticed it many time when I received video call from Wattsapp the pop up camera operats even when the device is in pocket and it may cause problems for pop up camera. please fix it

    Thanks,
    Sidd
     

  11. VIJAYKURUP1990 Cupcake Jun 10, 2019

    VIJAYKURUP1990, Jun 10, 2019 :
    not able to restart the device and swipe up not working. pop-up camera show error not coming up shows error like apps using in background
     

  12. O1560162436681 Cupcake Jun 10, 2019


    JAY_SHANKAR890 likes this.
  13. v7raj Eclair Jun 10, 2019

    v7raj, Jun 10, 2019 :
    question For the Indian audience which earphones are u using with the OnePlus 7 pro ?
     

  14. O1560162436681 Cupcake Jun 10, 2019

    O1560162436681, Jun 10, 2019 :
    skull Candy wireless but mine is OnePlus 7
     

  15. F_Vimal_Mishra_gFzx Cupcake Jun 10, 2019


  16. Zeus Rex Cupcake Jun 10, 2019

    Zeus Rex, Jun 10, 2019 :
    mine is in the comfortable take of 40. there is some heat only whole charging. even while gaming it's not as hot.
    yes, metal is better at conducting heat than glass.
    the battery drain is high due to high resolution and high refresh rate of the screen. if you want you can turn down the refresh rate to 60 Hz and resolution to 1080p
     

    adi02021997 likes this.
  17. V1560165685313 Froyo Jun 10, 2019

    V1560165685313, Jun 10, 2019 :
    I am using OnePlus 7 from the 5Th June and I observed that camera quality is not up to Mark like OnePlus,7 pro even Both have same camera lens and same Hardware configuration.

    I think even OnePlus is not interested in OnePlus 7 variant. Every where they are Markieting for oneplus7 pro only. Even official page is also not stared for Oneplus7 even after week of release.

    I am really disappointed with this type of behavior of OnePlus for the OnePlus,7 specially. I would like to ask other people to support same so OnePlus can listen and update the same.

    OnePlus 7 pro got 9.5.7 update 2 days back specially for camera and same has been expected for OnePlus 7 variant.

    thanks in advance for support and update.
     

    Parcham_Gupta and Viksjnn like this.
  18. C1559846111336 Cupcake Jun 10, 2019

    C1559846111336, Jun 10, 2019 :
    okay for notifications ringtone I will keep but what during charging ?
     

  19. G_MANILAL_SANGHVI_RuOi Cupcake Jun 10, 2019

    G_MANILAL_SANGHVI_RuOi, Jun 10, 2019 :
    Dtd 10 June 19 oneplus7pro
    One plus 7 pro
    Ihve purchased one plus 7pro and in two days itself it's started hanging and msg receiving as phone stopped working msg not working, key pad locked,one plus luncher not working msg,
    Later we submitted to one plus service centre and after very hard working n flowup we got replaced handset to new one after a week I.e. 2days before we got device and till now it's . working well .

    But still one plus7pro has to develop the issues and some options which are either not their or disabled.
    Fist of all oneplus 7pro has not given 3.5mm jack and in lieu of it they would have to provide a c type jack connector or C type ear phone cable against such a costly phone it's nothing costing for company.

    Secondly in text msg for oneplus7pro we cant even lock any important msg received , as locking massage is not available. so plz do update for this problem n give the solutions plzzzz.....
    oneplus7pro may clear this issues and let us know as how to enable lock option to lock msg threads from deleting .

    even the font size enlarging is not possible in msg after update to today latest update done


    we like u to inform that oneplus7pro doesn't have option to lock messages so pls do provide n inform us accordingly so that we can lock imp. Msg from msg thread n delete rest

    Thirdly oneplus7Pro in msg thread Bulk operation is not working if we select to copy more then one msg thru bulk operation thn in top right copy option disappears. And delete option is there .As in op3 this option msg thread coping or deleting both msg is available.


    Fourthly a option to voice dialing by name or by saying a mobile number is needed as to avoid searching n wasting time on go drive

    Fifthly hw to make fonts bigger size as in contacts and msg iam seeing very small fonts n can't find any option to change it
    .
    Sixth issue in what's app no option provided to pin the chat to top - compareing to oneplus3 as in op3 option is available .
    Even after updates to latest version I think its no use .
     

  20. Naz98 Cupcake Jun 10, 2019

    Naz98, Jun 10, 2019 :
    Could there be a future for dark mode to be turned on when battery saver is being used?