101

Share your questions in the OnePlus 7 Series AMA!

  1. JAY_SHANKAR890 Cupcake Jun 11, 2019

    JAY_SHANKAR890, Jun 11, 2019 :
    yours rectified after doing the thing aziz suggested?
     

  2. ramavtaragarwal7 Cupcake Jun 11, 2019


  3. NinjaQuick69 Cupcake Jun 11, 2019

    NinjaQuick69, Jun 11, 2019 :
    I can confirm it works, but it seems like you cannot do hdmi out and usb HID (mouse and keyboard) or USB audio at the same time.
     

  4. I1559391890266 Donut Jun 11, 2019

    I1559391890266, Jun 11, 2019 :
    who is aziz... please help me for the same if you have any solution.
     

    JAY_SHANKAR890 likes this.
  5. JAY_SHANKAR890 Cupcake Jun 11, 2019

    JAY_SHANKAR890, Jun 11, 2019 :
    Follow these steps;

    1. Power off your phone.
    2. Press Power switch while pressing Volume Down button for four seconds.
    3. Choose language and tap "Wipe data and cache".
    4. Tap "Wipe cache" and reboot.

    And try to check the problem again; if this does not solve your problem then;

    1. Input *#800# from dialing interface, enter "oneplus logkit", enable "Move log path to build-in SD card", tap" delete history log".
    2. Click "advanced", choose "save log type" > "save log type" >enable all options then click OK.
    3. Click "save log", when it informs you whether to reboot, click “reboot”.
    4. If oneplus logkit still comes then click “save log" and close it.

    And if then also it does not solve your issue then go to feedback and submit your problem;

    https://forums.oneplus.com/feedback/

    Thanks and Regards
    Aziz
     

    Parcham_Gupta likes this.
  6. N1560230203773 Cupcake Jun 11, 2019

    N1560230203773, Jun 11, 2019 :
    I have never seen such worrest camera. it took back ages 7years when used to use an normal LG phone .

    is there some update which can fix this .from a flagship phone this is never expected
     

  7. F_Harshvardhan_Sharma_DA Cupcake Jun 11, 2019

    F_Harshvardhan_Sharma_DA, Jun 11, 2019 :
    Are apps like Instagram optimised for OnePlus 7 Pro only?
    There are screen cuts which is visible and I'll show you in the example below.

    also is the camera update for oxygen os only for pro?

    @Davidy @David_Y.
    1560233257672.jpg
     
    Last edited: Jun 11, 2019

  8. V1560235791477 Cupcake Jun 11, 2019

    V1560235791477, Jun 11, 2019 :
    Hi,

    Good morning.
    I have bought the one plus 7 yesterday and it's strange that my contacts (which are saved in phone memory) are not showing up in WhatsApp (I have given all the permissions to WhatsApp).
    When we go for full screen some of the letters/text is not visible properly.
    When mobile is in charging ,it is not showing up charging percentage like op 7 pro .

    Battery is draining very fast and mine is just 5 hours SOT.

    Can you please help me.
     

  9. shanthibhushanreddy Cupcake Jun 11, 2019

    shanthibhushanreddy, Jun 11, 2019 :
    I am using new Oneplus7 phone and facing an issue. sometimes My phone is stuck when I receive a phone call and I can not perform any action and only option left is to restart my phone. Once restarted it works normally.please help here.
     

  10. F_Krishnan_Raj_Gopal_AIE Cupcake Jun 11, 2019

    F_Krishnan_Raj_Gopal_AIE, Jun 11, 2019 :
    Hi Team, am a new oneplus customer. Recently I bought One plus 7. It's an awesome phone. Really enjoying with my new little brother.. But one thing really hurts. Nothing other than 3.5mm jack removal. One way it is good and it's bad in other way. I spent 33K to buy a Phone. Again I cannot spend 1.5K for Type C ear phone. Hope you understand. As an alternative am trying to buy Original Type C to 3.5mm convertor. But it is not available anywhere over the OnePlus official website or in OnePlus store Chennai. Everywhere it is out of stock. They told me that it will take 2 more weeks to be back in stock. Now am clueless. Can you answer on this please.
    Hoping this cable to be back in stock ASAP.
     

    zaid0660 likes this.
  11. R1542034037229 Cupcake Jun 11, 2019


  12. V1560235791477 Cupcake Jun 11, 2019

    V1560235791477, Jun 11, 2019 :
    it's around 5 to 8 k.But do it in one plus showroom.
     

  13. R1542034037229 Cupcake Jun 11, 2019

    R1542034037229, Jun 11, 2019 :
    woaah!!! 5k just for the glass panel?
     

  14. V1560235791477 Cupcake Jun 11, 2019

    V1560235791477, Jun 11, 2019 :
    Brother,there are panels (duplicate) around 2 k.But you will regret your decision after going for duplicate things.
     

  15. Parcham_Gupta Froyo Jun 11, 2019

    Parcham_Gupta, Jun 11, 2019 :
    you have an idea what apple charges[e]1f602[/e][e]1f602[/e]
     

  16. R1542034037229 Cupcake Jun 11, 2019

    R1542034037229, Jun 11, 2019 :
    yeah dude! I have an idea about the loot that Apple does. I have checked on OnePlus site it says 1800/- but I just wanted a rough estimate including taxes and labor. btw does protection plan cover it?
     

  17. Parcham_Gupta Froyo Jun 11, 2019

    Parcham_Gupta, Jun 11, 2019 :
    I don't know about the protection plan.
     

  18. brianhonde Cupcake Jun 11, 2019

    brianhonde, Jun 11, 2019 :
    Same here was wondering when they will make it available to SA @David Y.
     

  19. urstrulyabhi Cupcake Jun 13, 2019

    urstrulyabhi, Jun 13, 2019 :
    I'm using senheiser cx 275 with my old phone type c to 3.5mm jack
     

    adi02021997 likes this.
  20. hari413 Cupcake Jun 13, 2019

    hari413, Jun 13, 2019 :
    Hi

    I have recently bought oneplus7 and am facing a problem with password protected pdf files. When I open a password protected pdf file by default keyboard is not prompting and I am now typing the password in notes and yanking at the password section. Can somebody help me out with this. I am using outlook and IBM Mass360 as my device administrators for my office emails