Share your questions in the OnePlus 7 Series AMA!

  1. N1533583631881
    Cupcake Oct 18, 2019

    N1533583631881 , Oct 18, 2019 :
    Hello, just updated my os on OnePlus 7 to Android 10 but I now have issues accessing my hidden files. Even when o swipe from left to right as before, I don't access them. Then my Barclays banking app says it detects a rooted device. the other banking app (eazzy banking) just crashes. please help me.

  2. Parth0085
    Donut Oct 19, 2019

  3. gokul.kozhyppally
    Cupcake Oct 19, 2019

    gokul.kozhyppally , Oct 19, 2019 :
    I can't hear the media output through the speakers in OP7. Its coming out only through microphone I guess. How can I change it?

  4. G1520763941150
    Cupcake Oct 19, 2019

    G1520763941150 , Oct 19, 2019 :
    since i updated my one plus 7 to Android 10 yesterday,i am facing a lot of problem in downloading excel file. it's getting downloaded into phps file which does not open. kindly help me out.

  5. vamsi.modala
    Cupcake Oct 20, 2019

    vamsi.modala , Oct 20, 2019 :
    I was facing battery issue in op7(not pro) ,and it increased after updating software to 10.5.1...how it can be resolved?

  6. vamsi.modala
    Cupcake Oct 20, 2019

  7. ananno_here
    Cupcake Oct 21, 2019

    ananno_here , via OnePlus 7 Pro , Oct 21, 2019 :
    we had one option called "recent app management" in Android 9, which I couldn't find in Android 10. can you please tell is it available, removed?? how to get it back

  8. T1570131577489
    Cupcake Oct 21, 2019

    T1570131577489 , Oct 21, 2019 :
    na de update naar 10.0 loopt me telefoon fast op zwarte scherm maar het geluid gaat verder daarna moet ik geforceerd uitzetten anders kan ik niks

  9. M1571285268715
    Cupcake Oct 22, 2019

  10. X1567611977395
    Cupcake Oct 25, 2019

  11. viraaj saxena
    Cupcake Oct 25, 2019

    viraaj saxena , Oct 25, 2019 :
    everything is excellent in 7 pro version.. except front pop up camera..pop up idea is not good luks weird....

  12. G1564233476887
    Cupcake Oct 25, 2019

    G1564233476887 , via OnePlus 7 , Oct 25, 2019 :
    i have a problem in my oneplus 7 in oneplus care app when i enter my imei number it says oops something went wrong and dosent register please help frm past few days im facing this issue

  13. Q1569919020397
    Cupcake Oct 26, 2019

  14. D1570027205378
    Cupcake Oct 26, 2019

  15. K1558360033698
    Cupcake Nov 10, 2019

    K1558360033698 , Nov 10, 2019 :
    In My One Plus 7 Pro , when I try to share the pics taken from camera, the pics don't get attached and the phone stops responding to touch.
    Also have observed that phone slows down once the battery charge level goes below 15%.
    What could be the reason for such behavior for both the above issues, and possible solution for the same.

  16. K1570859060966
    Cupcake Nov 12, 2019

    K1570859060966 , Nov 12, 2019 :
    I am using OnePlus 7 device I has bottom two grills for the speakers does both act as output speakers while playing any songs or one one will give the output?for me only Left side grill only getting the output while playing the songs please let me know