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Shelf not working

  1. Harikrishna B
    Froyo Mar 16, 2017

    Harikrishna B , Mar 16, 2017 :
    Hi all, my shelf is not working properly. You can see it in screen shot, the difference between bottom right corner battery % and top right corner battery %. All the apps showing in shelf are not working at all ( Recent apps, Recent contacts and Manage center). And sometimes I noticed that One plus launcher in recent apps when I clicked on recent app button.
    I tried clearing cache in recovery mode also but no use.

    It will be great if anyone help me in solving this issue
    1489642462455.jpg
     

    #1
  2. 16894
    Gingerbread Mar 16, 2017

    16894 , Mar 16, 2017 :
    two ways to fix it:
    go to recovery and clear cache only cache
    or secondary go to settings and factory reset ( not by recovery )
     

    #2
  3. Harikrishna B
    Froyo Mar 16, 2017

    Harikrishna B , Mar 16, 2017 :
    does the issue will be resolved by doing factory reset ? all the data will be lost ?
     

    #3
  4. 16894
    Gingerbread Mar 16, 2017

    16894 , Mar 16, 2017 :
    yes it will be resolved... in factory reset your system apps and data will be gone ( other than internal storage ) don't tap clear internal storage i.e. music pictures etc wipe system only
     

    #4
  5. 16894
    Gingerbread Mar 16, 2017


    #5
  6. 16894
    Gingerbread Mar 16, 2017


    #6
  7. Owski97
    Gingerbread Mar 16, 2017


    #7
  8. Harikrishna B
    Froyo Mar 16, 2017

    Harikrishna B , Mar 16, 2017 :
    in the below screenshot shot, u can notice two gallery windows opened when clicked on recent apps. Like this sometimes, I noticed One plus launcher popping up in recent apps. Will all these issues resolved by doing factory reset ?
    1489644202097.jpg
     

    #8
  9. 16894
    Gingerbread Mar 16, 2017

    16894 , Mar 16, 2017 :
    yes factory reset... everything will get ok it seems you just updated to nougat
     

    #9
  10. Harikrishna B
    Froyo Mar 16, 2017

    Harikrishna B , Mar 16, 2017 :
    tried this one too but no use. and also I clear data and cache in one plus launcher... still no use
     

    #10
  11. Harikrishna B
    Froyo Mar 16, 2017

    Harikrishna B , Mar 16, 2017 :
    yes Android 7.0 and oxygen os 4.0.3
     

    #11
  12. Nanjunda K T
    Honeycomb Mar 16, 2017

    Nanjunda K T , Mar 16, 2017 :
    just go to apps-oneplus launcher- clear data.
    and restart the device ,
    no need to do factory reset
     

    #12
  13. Nanjunda K T
    Honeycomb Mar 16, 2017

    Nanjunda K T , Mar 16, 2017 :
    let me knw whether it helps u r nt
     

    #13
  14. 16894
    Gingerbread Mar 16, 2017

    16894 , Mar 16, 2017 :
    The last option with you is factory reset... because whenever we update OnePlus 3... it requires a factory reset to function smoothly
    Factory reset erases old update files and replaces those files with new update files... factory reset your device and if you get ' the device was reset ' then enter your gmail and factory reset again because you should never get ' the device was reset ' dialogue box.. your phone will work so good after that
     

    #14
  15. Harikrishna B
    Froyo Mar 16, 2017

    Harikrishna B , Mar 16, 2017 :
    I tried this one too. first day okay... from second day the issue starts again.
     

    #15
  16. addy_parekh
    Froyo Mar 16, 2017

    addy_parekh , Mar 16, 2017 :
    go to settings>>> apps>>>> oneplus app launcher
    delete cache and data. everything will reset on shelf
    no need to reset your phone
     

    #16
  17. Harikrishna B
    Froyo Mar 17, 2017

    Harikrishna B , Mar 17, 2017 :
    after doing this also no use. Surprisingly, after the update 7.1.1 also I am facing the same problem. is there any solution for this
     

    #17
  18. Vishal kp
    Gingerbread Mar 17, 2017


    #18
    G_Vimukthi_W_hAZK likes this.
  19. G_Vimukthi_W_hAZK
    Cupcake Apr 27, 2017

    G_Vimukthi_W_hAZK , Apr 27, 2017 :
    My shelf isn't blurry anymore
     

    #19