2
Shipping Address Issue

  1. Chiramisu
    Ice Cream Sandwich Jul 23, 2014

    Chiramisu , Jul 23, 2014 :
    If the three tickets are for this same issue, it would actually be better to close two. While it may seem that the more tickets you open, the more likely you are to get seen, it's actually the opposite. More tickets means a greater burden on their Helpdesk and slower response times. Take it from an actual Helpdesk guy (me). ;)
     

    #61
    Simonbarsinistr likes this.
  2. johnmich
    Eclair Jul 23, 2014

    johnmich , Jul 23, 2014 :
    I hear ya. Opened multiple out of frustration
     

    #62
  3. Chiramisu
    Ice Cream Sandwich Jul 23, 2014

    Chiramisu , Jul 23, 2014 :
    That's actually not a bad idea... I'm on it! :D

    Well that's interesting... meanwhile us poor folks in OR & WA (and probably other states too) are screwed! What's the dealio OnePlus? :p
     

    #63
  4. Chiramisu
    Ice Cream Sandwich Jul 23, 2014

    Chiramisu , Jul 23, 2014 :
    <3 <3 <3
    I sure hope so. I wonder what the issue is. Is it USPS? >.<
     

    #64
  5. xoxojun
    Jelly Bean Jul 23, 2014

    xoxojun , Jul 23, 2014 :
    i tried to sent it to Oregon but doesnt go through, but i can the state and postal code to CA (which every other things still the same) it works! i guess is the state problem.
     

    #65
    Chiramisu likes this.
  6. johnmich
    Eclair Jul 23, 2014

    johnmich , Jul 23, 2014 :
    I'm a google user....I roll with G+. Whats this Facebook you speak of?
     

    #66
    Chiramisu and aussietanker like this.
  7. aussietanker
    Jelly Bean Jul 23, 2014

    aussietanker , Jul 23, 2014 :
    on the bright side ... i am hoping ....

    really hoping ....

    that all the reports on here about these various types of issues ... might suggest that they really are keeping supply low while they "iron out" all the "kinks" in their supply lines and in their distribution systems ..

    can you imagine all the posts if they were releasing 50k phones a day :(

    and that in case, hopefully they WILL ramp up supply over the next few weeks

    that said ... i really hope you guys dot miss out because of yet another glitch in the system

    will follow the thread and wishing you both a good outcome :)
     

    #67
    Chiramisu likes this.
  8. domi39
    KitKat Jul 23, 2014

    domi39 , Jul 23, 2014 :
    i did until i changed the zip code
     

    #68
  9. aussietanker
    Jelly Bean Jul 23, 2014

    aussietanker , Jul 23, 2014 :
    lol ... funny that you should say that ... i havent used facebook since i joined up on here ... this is much more fun ..

    i think :)
     

    #69
    Chiramisu and johnmich like this.
  10. johnmich
    Eclair Jul 23, 2014

    johnmich , Jul 23, 2014 :
    This is true. More fun here. Ya have weed out the negative post, but we all have a common goal of wanting this phone. My friend has one, its a great piece. Just have try our hardest to be patient as OP goes through growing pains
     

    #70
    Chiramisu and aussietanker like this.
  11. andino
    Froyo Jul 23, 2014

    andino , Jul 23, 2014 :
    I had this issue when trying to order a case. Just add the addresses you need for billing and shipping to your store account. Then go you check out and select them from the pull down. It worked for me. Hope it helps you!
     

    #71
    johnmich likes this.
  12. johnmich
    Eclair Jul 23, 2014

    johnmich , Jul 23, 2014 :
    Tried that.....no go
     

    #72
    Chiramisu likes this.
  13. andino
    Froyo Jul 23, 2014

    andino , Jul 23, 2014 :
    Damn that's a bummer. Hope OP gets back to you asap on your ticket.
     

    #73
    Chiramisu and johnmich like this.
  14. Simonbarsinistr
    Gingerbread Jul 23, 2014


    #74
    Chiramisu and johnmich like this.
  15. Chiramisu
    Ice Cream Sandwich Jul 23, 2014

    Chiramisu , Jul 23, 2014 :
    Yeah I did the same thing... so bizarre... can I call them statists? lol :p

    Yeah seriously!! It was very wise not to ship too many at once. It seems they could stand to have 1 or 2 more dedicated customer support reps I'd say to help lift the burden from some of the others on the team. I'd be happy to help part time, but I'd have to be trained. I've been spending probably 4-6 hours a day on the forums anyway, lol.

    Ahhh growing pains. :oops:

    This is actually how I've had my account setup since the beginning. I was so excited when I heard about the phone, that the first thing I did was fill out all my info the day I signed up. Maybe that's why? Perhaps I should try deleting everything, then logging out and back in and setting it all up again? Hmmmm....

    Here here!! >.< Please help us @Carl our bestest busiest friendliest of friends. :D

    BTW, my support ticket has said assigned to "QC" for several hours now, but I guess they haven't got to it yet? :(
     

    #75
    Simonbarsinistr and aussietanker like this.
  16. Chiramisu
    Ice Cream Sandwich Jul 23, 2014

    Chiramisu , Jul 23, 2014 :
    Here's my proof... Please don't leave me to die OnePlus! :p

    [​IMG]

    Why does California work...
    [​IMG]


    But Oregon does not? We're cool people too ya know. :( :( (also Washington, and probably other states as well)
    [​IMG]


    So desperate... :(
     
    Last edited: Jul 23, 2014

    #76
    quickdraw and Simonbarsinistr like this.
  17. aussietanker
    Jelly Bean Jul 23, 2014


    #77
    Chiramisu likes this.
  18. aussietanker
    Jelly Bean Jul 23, 2014


    #78
  19. Chiramisu
    Ice Cream Sandwich Jul 23, 2014

    Chiramisu , Jul 23, 2014 :
    I opened that ticket less than 30 minutes after I claimed my invite after exhausting every possible solution I could think of at the time. No response yet, it's only been assigned so far... :(
     

    #79
  20. Martin
    Honeycomb Jul 23, 2014

    Martin , Jul 23, 2014 :
    We're looking into why this zip code is not accepted by our system.
     

    #80