2
Shipping Address Issue

  1. Chiramisu
    Ice Cream Sandwich Jul 23, 2014

    Chiramisu , Jul 23, 2014 :
    Oh, I am, I waited this long haven't I? :p... I am curious what the variables are that affect this though because some folks' orders just go right on through lickity split, but some take days before shipping. Strange... o_O
     

  2. Sushsich
    Honeycomb Jul 23, 2014

    Sushsich , Jul 23, 2014 :
    Check my sign
    Its even worse
     

  3. Chiramisu
    Ice Cream Sandwich Jul 23, 2014

    Chiramisu , Jul 23, 2014 :
    Oh crap mate!! That freaking SUUUUUCKS!! Did you open a support ticket? :(
     

  4. Sushsich
    Honeycomb Jul 23, 2014

    Sushsich , Jul 23, 2014 :
    Oh yes I did
    And the latest reply they gave me is

    Andy Zhang Today at 21:47
    Hi Sushant,

    We're sorry, at this point we are not able to redirect the package. Please try contacting your local USPS in charge of the package and see if you can redirect it or pick it up directly from the post office.

    - Andy

    I'm in a limbo here
    They don't even accept that they have received it
     

  5. Chiramisu
    Ice Cream Sandwich Jul 23, 2014

    Chiramisu , Jul 23, 2014 :
    Ah... then that means the item wasn't actually returned yet, or it's still in transport... QUICK, take your tracking number and RUN to the USPS office right now... they may still be able to redirect the package back to you. It was probably just mis-labeled or something and unable to be processed by their machines.
     

  6. Sushsich
    Honeycomb Jul 23, 2014

    Sushsich , Jul 23, 2014 :
    Did all of it
    They say it has been returned
     

  7. Chiramisu
    Ice Cream Sandwich Jul 23, 2014

    Chiramisu , Jul 23, 2014 :
    Well that's pure rubbish. I would guess that OnePlus hasn't received many returns in this way, so maybe they haven't processed it yet and it is not showing as the item you ordered in their system? I'm sure they would have to scan the serial number of the phone back into their system before it would be recognized as a return and linked to your account. At that time, they should be able to help you better. :D
     

  8. Sushsich
    Honeycomb Jul 23, 2014

    Sushsich , Jul 23, 2014 :
    Fingers crossed
    Hoping for better
     

    Chiramisu likes this.
  9. Chiramisu
    Ice Cream Sandwich Jul 24, 2014

    Chiramisu , Jul 24, 2014 :
    ... and now it's finally shipped from only a state away. I might even get lucky and get it tomorrow! Can't wait... aw crap, gotta go get my stupid SIM card pronto. :p
     

  10. johnmich
    Eclair Jul 24, 2014

    johnmich , Jul 24, 2014 :
    Which carrier you using?
     

  11. quickdraw
    Eclair Jul 24, 2014


  12. Chiramisu
    Ice Cream Sandwich Jul 24, 2014

    Chiramisu , Jul 24, 2014 :
    Cricket... *hangs head in shame* >.<
    ... but the [one]plus side :p is that they're now on AT&Ts towers, so I'll FINALLY have 4G and decent connectivity in remote areas. :)
     

  13. doosh
    Gingerbread Jul 25, 2014

    doosh , Jul 25, 2014 :
    How much for shipping from borderlinx to you?

    What is the weight of the package?
     

  14. Mohitj83
    Froyo Aug 6, 2014

    Mohitj83 , Aug 6, 2014 :
    hey I had given a wrong address by mistake for my OPO package and USPS has returned the item, How can I make OPO make it ship back to the right address. I have already raised a ticket but have not received any response yet
     

  15. siddk0312
    Froyo Aug 7, 2014

    siddk0312 , Aug 7, 2014 :
    Finally i am the owner of the oneplus one sandstone black beauty.... cant take my hands off it :p
     

    Chiramisu likes this.
  16. vjuricic
    Ice Cream Sandwich Aug 7, 2014

    vjuricic , Aug 7, 2014 :
    Check your country. Probably you ordered and ask shipment to wrong country. Flag is situated at down right corner. :)
     

  17. U2NUMB
    Donut Sep 28, 2014

    U2NUMB , Sep 28, 2014 :
    I just received an invite... went to order it and I am having this exact issue. Flag at the bottom is US but it will not let me ship to my address.. I have less than 24 hours to claim. How frustrating is this!
     

  18. U2NUMB
    Donut Sep 28, 2014

    U2NUMB , Sep 28, 2014 :
    Alright.. removing the extra zip code digits worked. Thanks for the tip in this thread.
     

  19. Michael Delpach
    Eclair Nov 19, 2014

    Michael Delpach , Nov 19, 2014 :
    I having the same issue.

    Checkout says:
    SHIPPING METHOD
    Sorry, currently we cannot ship to this address.
    My address is through Borderlinx/DHL, 4505 Honeywell Court (Door 31), Dayton, Ohio, 45424-5760, United States.

    I only have 20 hours left :(