0
SHIPPING DELAY

  1. sadimula
    Cupcake Nov 25, 2014

    sadimula , Nov 25, 2014 :
    Hello fans of one plus one,
    I have booked one plus one mobile 10 daz back i got mail saying order is complete and have send USPS tracking number on NOV21 it shipping label has been prepared for your item and will be there in 3 days as it is priority mail but till date is shows the same status and i called USPS for this information, their said to contact sender as shipping label is created but post office not yet received the product for shipping.

    What should i do now?

    There is no support from one plus one team( customer service).

    Thank you,

    Awaiting for your replies.
     

    #1
  2. abdultaiyab
    Cupcake Nov 25, 2014

    abdultaiyab , Nov 25, 2014 :
    I am having a similar issue....the phone left OP on 19th and according to the tracking info it was supposed to be delivered by 22nd but its stuck somewhere with no further updates
     

    #2
  3. sadimula
    Cupcake Nov 25, 2014

    sadimula , Nov 25, 2014 :
    This kind of issues, i didn't expect from one plus one. There is no gurantee for your device to reach you even if you have paid money for that. Shipping should be done with customer support from U.S of one plus one team for delays to help.
     

    #3
  4. serialtoon
    Froyo Nov 25, 2014


    #4
  5. don-doe
    KitKat Nov 25, 2014

    don-doe , Nov 25, 2014 :
    Shipping can take depending not the shipping method up to 7 working days according to faq. Regardless of what is written in the mail.
     

    #5
  6. sadimula
    Cupcake Nov 25, 2014

    sadimula , Nov 25, 2014 :
    Di you people contacted USPS and what status it is showing up for you guys?

    For me it says " Label has been created"
     

    #6
  7. sadimula
    Cupcake Nov 25, 2014

    sadimula , Nov 25, 2014 :
    But the problem is product is not yet reached post office, its not that product is on the way from CA to my place
     

    #7
  8. dwaynelson
    KitKat Nov 25, 2014


    #8
  9. NightlyCyan
    Honeycomb Nov 25, 2014


    #9
  10. msdigitall
    Ice Cream Sandwich Nov 25, 2014

    msdigitall , Nov 25, 2014 :
    All of you cool down, there will be solution, please keep patience and identify the issue if any.
     

    #10
  11. Ruta
    Project Manager Nov 25, 2014

    Ruta , Nov 25, 2014 :
    Please contact USPS customer support, and follow the tracking information updates. We don't know more than USPS do once your order has left the warehouse.
     

    #11
  12. sadimula
    Cupcake Nov 25, 2014

    sadimula , Nov 25, 2014 :
    I have contacted USPS for same info but their said that sender has not yet shipped to the post office and advised me to contact sender for that, what can i do now?
     

    #12
  13. abdultaiyab
    Cupcake Nov 25, 2014

    abdultaiyab , Nov 25, 2014 :
    My case has nothing to do with OP...USPS is the culprit here...delivery address is in NY and annoyingly the package is stuck somewhere just a few miles away from the delivery address :'(
     

    #13
  14. avaditya
    Donut Feb 26, 2015

    avaditya , Feb 26, 2015 :
    @abdultaiyab @sadimula @serialtoon did you guys get your OPO after all? I have a similar case. Please look at the screen shot.

    Though it says my item was dispatched on 18th Feb I did not get it till today. I am regretting to have shelled out almost $400 and not getting the device of over 10 days.... What happened in your case? Did you ever get it?



    post.JPG
     

    #14
  15. abdultaiyab
    Cupcake Feb 26, 2015


    #15
  16. smruthi23
    Cupcake Feb 26, 2015

    smruthi23 , Feb 26, 2015 :
    i too share the same situation. raised a query with USPS. U can try doing that.
     

    #16
  17. avaditya
    Donut Mar 2, 2015

    avaditya , Mar 2, 2015 :

    I finally got the device. For some reason they hold the product for so long. Either logistics issue of the post office there is small. Shipping is delayed, but will some arrive in 10 day :mad::p

    Just forget about it. When ever you get it, just start enjoying. Let me know when your ONE arrives
     

    #17