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Shipping Delays

  1. G_Vladimir_Vlasov_aWSd
    Donut Jun 27, 2017

    G_Vladimir_Vlasov_aWSd , Jun 27, 2017 :
    My order shipped via FedEx Smart Post, it has been sitting in Los Angeles since Friday. My original estimated delivery date is 6/23 which has come and gone. The package has not been given to USPS for final delivery. I spoke to FedEx and they told me that packages shipped via Smart Post can take one to two weeks for delivery. OnePlus is doing nothing about this. $5.00 for a delay is a joke.
     

    #1
    RayvinnWolf likes this.
  2. Android450
    Marshmallow Jun 27, 2017

    Android450 , Jun 27, 2017 :
    what can OnePlus do about that if they're no longer in possession of it? take it up with the FedEx
     

    #2
    Martijn_Goossens and adpro like this.
  3. G_Vladimir_Vlasov_aWSd
    Donut Jun 27, 2017

    G_Vladimir_Vlasov_aWSd , Jun 27, 2017 :
    Own their screwup and make it right. They told me multiple times that the order would be here by last Friday. Then they told me that it would be here today.
     

    #3
  4. Poindexter916
    Froyo Jun 27, 2017


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  5. G_Vladimir_Vlasov_aWSd
    Donut Jun 27, 2017


    #5
  6. Poindexter916
    Froyo Jun 27, 2017

    Poindexter916 , Jun 27, 2017 :
    I called OnePlus multiple times and they have no clue what's going on and USPS told me to file a claim if I don't get it by wendsday
    1498534799883.jpg
    alot of people in my city received theres and have them up for sale on Craigslist
     

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  7. G_Vladimir_Vlasov_aWSd
    Donut Jun 27, 2017


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  8. Poindexter916
    Froyo Jun 27, 2017

    Poindexter916 , Jun 27, 2017 :
    I pruchased mines during the event, last time I order directly through oneplus. same thing with the OnePlus 3T
     

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  9. G_Vladimir_Vlasov_aWSd
    Donut Jun 27, 2017


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  10. G_Vladimir_Vlasov_aWSd
    Donut Jun 27, 2017


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  11. friendsiva
    Cupcake Jun 27, 2017


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  12. G_Vladimir_Vlasov_aWSd
    Donut Jun 27, 2017


    #12
  13. friendsiva
    Cupcake Jun 27, 2017

    friendsiva , Jun 27, 2017 :
    yes it was through FedEx. check the delivery date if you have the tracking number
     

    #13
  14. G_Vladimir_Vlasov_aWSd
    Donut Jun 27, 2017

    G_Vladimir_Vlasov_aWSd , Jun 27, 2017 :
    I have a USPS tracking number. This is all the information I have. And this is the same crap the OnePlus support is regurgitating to me.

    upload_2017-6-26_20-56-37.png
     

    #14
  15. RayvinnWolf
    Gingerbread Jun 27, 2017

    RayvinnWolf , Jun 27, 2017 :
    Yeah... the $5 off is weak. That wouldn't even cover normal shipping on an order under $100. Also, quite a few of the people affected by the Early Drop Botch Up already ordered accessories.
     

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  16. G_Vladimir_Vlasov_aWSd
    Donut Jun 27, 2017


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  17. G_Vladimir_Vlasov_aWSd
    Donut Jun 27, 2017

    G_Vladimir_Vlasov_aWSd , Jun 27, 2017 :
    Mine finally started moving, I have an estimated delivery date of 6/28, did you get any updates?
     

    #17
    noflyzone likes this.
  18. johnpasierbowicz
    Froyo Jun 27, 2017

    johnpasierbowicz , Jun 27, 2017 :
    I got my phone yesterday, it was supposed to come last Friday. I was disappointed as well because I wanted to use it over the weekend but I sucked it up and used my old phone, which wasn't a big deal after all. Using OP5 now, just did the second update, works great, way better than the OP2. Much lighter and compact as well, very happy with my purchase so far despite the delay...
     

    #18
  19. jsferra1
    Donut Jun 27, 2017

    jsferra1 , Jun 27, 2017 :
    I'm in the same boat, mine it to be delivered today but was ordered on the 20th and it showed delivery date of the 23rd and in fact still show the delivery of the 23rd and I don't have it yet.

    This Happened to me when I ordered the OnePlus One and when I sent the OnePlus one back for a replacement it was like 3-4 weeks be for they sent me my replacement.

    Yes they sent me five dollars but it expires in like 60 or 90 days and Yes they did not have any welcome packages either :( I just wish things would have been better with the ordering process. Yea I know a lot of folks did get theirs in the time frame that was posted but I wonder how many did not ?
     

    #19
  20. Poindexter916
    Froyo Jun 27, 2017

    Poindexter916 , Jun 27, 2017 :
    yup same. last night
     

    #20