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Shipping issue The Netherlands [Resolved]

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  1. logan_nl
    Froyo Aug 13, 2014

    logan_nl , Aug 13, 2014 :
    I live in the Netherlands and I ordered the Opo on the 11nd of August and it's still processing. I can't find any contact information of Oneplus like an e-mail address or a phone number.

    Has anyone else had this problem? And how long will it take before they sent the phone?
     

    #1
    Govind Verma likes this.
  2. 4nlimited3dition
    Jelly Bean Aug 13, 2014

    4nlimited3dition , Aug 13, 2014 :
    I actyally ordered a OnePlus One also @ the same date (11.8.2014) And yes, mine is also still at the processing status, I read that it takes an average of 7 days to receive the phone from the date of purchase. So your order and mine too are on schedule and nothing to worry about.
    EDIT: Btw I live in Finland.
     

    #2
  3. boyan
    Cupcake Aug 13, 2014

    boyan , Aug 13, 2014 :
    Anything to share?)
     

    #3
  4. scampie7
    Froyo Aug 13, 2014

    scampie7 , Aug 13, 2014 :
    Don't worry I had my status on processing for a couple of days too but when it changed it was delivered the same day ;). I ordered on a sunday and had the phone on friday. Check your store account regulary for a tracking number because I only got the mail when the phone was already arrived lol.
     

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  5. Govind Verma
    Froyo Aug 13, 2014

    Govind Verma , Aug 13, 2014 :
    Same with India too..
     

    #5
  6. julinhot
    Honeycomb Aug 13, 2014

    julinhot , Aug 13, 2014 :
    I heard a 8/8/2014 order is still on processing.. Will it be out before nexus 6?
     

    #6
  7. aklc
    Ice Cream Sandwich Aug 13, 2014

    aklc , Aug 13, 2014 :
    From what I've read with other forum members, its normal to be in the Processing stage. usually means they are arranging the shipment. Once its has been shipped they will update you with a tracking number.

    If you are looking for an invite to share from @logan_nl , you are too early for that. It usually takes about 3-4 weeks, counting from the day the order was shipped, to receive sharing invites.
     

    #7
  8. thatboy94
    Honeycomb Aug 13, 2014

    thatboy94 , Aug 13, 2014 :
    It takes a while processing, once it says complete it will actually start shipping. Could be that they still have to make the phone :)

    Ordered 2nd august, got it on the 12th (Also to the Netherlands) there was some trouble with customs, but that has been resolved since.
     
    Last edited: Aug 13, 2014

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  9. dsenseb
    Gingerbread Aug 13, 2014


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  10. erictjf
    KitKat Aug 13, 2014


    #10
  11. logan_nl
    Froyo Aug 13, 2014


    #11
  12. Milad
    Lollipop Aug 13, 2014

  13. logan_nl
    Froyo Aug 13, 2014


    #13
    Milad likes this.
  14. Milad
    Lollipop Aug 13, 2014

    Milad , Aug 13, 2014 :
    Sure. The search button is magical.
     

    #14
  15. mikymoo
    Froyo Aug 13, 2014

    mikymoo , Aug 13, 2014 :
    Impressed you managed to get an invite after being on the forum for less than a week ! What's your secret ?
     

    #15
    jaycob619 likes this.
  16. JuanL
    KitKat Aug 13, 2014

    JuanL , Aug 13, 2014 :
    You have to wait at least 3 buisness days... Wait one or two more days!
     

    #16
  17. Asim Khawaja
    Cupcake Aug 13, 2014


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  18. jaycob619
    Honeycomb Aug 13, 2014

    jaycob619 , Aug 13, 2014 :
    Mine was ordered on the 9th, Also I heard they are really low on supply so when they get orders they actually end up making them in small batches in the factory to try and keep costs down. You'll most likely get it right off the assembly line.
     

    #18
  19. logan_nl
    Froyo Aug 14, 2014


    #19
    jaycob619 likes this.
  20. jaycob619
    Honeycomb Aug 14, 2014

    jaycob619 , Aug 14, 2014 :
    Same here I just got a text from DHL saying it'll be at mine today.
     

    #20