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Shipping issues :/

  1. Blooperluigi
    Gingerbread Aug 12, 2014

    Blooperluigi , Aug 12, 2014 :
    Can anyone help me out here?
    I live in the UK. Ordered on the 2nd of aug and it's still processing despite paying for express shipment. It's ridiculous considering that it's supposedly 1-5 days.

    Has anyone else had this problem? What was your delivery process like?

    Please let me know where you had it delivered to and the type of shipping if possible :) Thanks
    EDIT:Just found this post saying that UK shipment starts again today (Tuesday the 12th Aug 2014) https://forums.oneplus.net/threads/oneplus-uk-01-08-orders-shipping-next-tuesday-read-on.81409/
     
    Last edited: Aug 12, 2014

    #1
  2. scottmachenry
    Froyo Aug 12, 2014

    scottmachenry , Aug 12, 2014 :
    You've probably waited a long time for the phone, just a few more days! I agree though, they can be a little less vague on where the phone is, especially with express!
     

    #2
  3. Magnetic Nerd
    Jelly Bean Aug 12, 2014

    Magnetic Nerd , Aug 12, 2014 :
    there are lots of us in the UK who bought it on the 1st and onwards who haven't yet

    it's the biggest pisstake ever but tickets take 2 days (if even) to get a responce
     

    #3
  4. Iseek1
    KitKat Aug 12, 2014

    Iseek1 , Aug 12, 2014 :
    There was a post earlier or perhaps yesterday that explained this delay, they are waiting for a shipment of UK charger adapter wall plugs to get to the UK warehouse so that they can complete the orders in hand.
     

    #4
    bassaman and Aaahh like this.
  5. DimitrisMat
    Gingerbread Aug 12, 2014

    DimitrisMat , Aug 12, 2014 :
    Paying for express and not having the phone on time is really really bad!
     

    #5
    Blooperluigi likes this.
  6. Blooperluigi
    Gingerbread Aug 12, 2014

    Blooperluigi , Aug 12, 2014 :
    Oh ok, I'll look out for that :)
    I'm going to start a paypal application to get my express shipping payment back since it's pointless to ship something faster, which can't be shipped haha
     

    #6
  7. argos285
    Ice Cream Sandwich Aug 12, 2014


    #7
  8. Blooperluigi
    Gingerbread Aug 12, 2014

    Blooperluigi , Aug 12, 2014 :
    That might be it but considering that they knew the phone would become more popular, I'd expect them to be ready for an increase in sales
     

    #8
  9. robferrer
    Froyo Aug 12, 2014

    robferrer , Aug 12, 2014 :
    Except that once it can be shipped, it will be shipped by a faster service?
     

    #9
    ddhbanger likes this.
  10. Blooperluigi
    Gingerbread Aug 12, 2014

    Blooperluigi , Aug 12, 2014 :
    Damn, you got me
     

    #10
    robferrer likes this.
  11. Nathix
    Eclair Aug 12, 2014

    Nathix , Aug 12, 2014 :
    Have you got to pay any import taxes/fees for them to arrive in the UK? Or is that included in the price somehow? Would be interesting to know for the future.
     

    #11
  12. ibraheem_a97
    Cupcake Aug 12, 2014

    ibraheem_a97 , Aug 12, 2014 :
    no they ship a batch from china then send them from the uk.
     

    #12
  13. klakson123
    Ice Cream Sandwich Aug 12, 2014


    #13
  14. Gabriel Kleiman
    Eclair Aug 12, 2014

    Gabriel Kleiman , Aug 12, 2014 :
    i have problem i got an invite and in email it said "Remember that this invite can only be used for orders shipping to Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Italy, Netherlands, Portugal, Spain, Sweden, Taiwan, United Kingdom, and United States." but i cant ship to germany when i am in checkout
     

    #14
  15. Blooperluigi
    Gingerbread Aug 12, 2014

    Blooperluigi , Aug 12, 2014 :
    Use the national site of your province. For me it's oneplus.net/UK because I'm in the UK
     

    #15
    iainfarrell likes this.
  16. Blooperluigi
    Gingerbread Aug 12, 2014

    Blooperluigi , Aug 12, 2014 :
    Don't think so. I'd assume that if you did it'd be included in the price
     

    #16
  17. Traverse6
    Jelly Bean Aug 12, 2014

    Traverse6 , Aug 12, 2014 :
    UK warehouse is out of UK-spec chargers, apparently they're having to ship them from a German warehouse and that's the reason for delay. ;)
     

    #17
  18. Traverse6
    Jelly Bean Aug 12, 2014

    Traverse6 , Aug 12, 2014 :
    You gotta switch to German store by click the little flag in the bottom right corner of the website. ;)
     

    #18
    Gabriel Kleiman likes this.
  19. Blooperluigi
    Gingerbread Aug 12, 2014

    Blooperluigi , Aug 12, 2014 :
    Wow. The UK warehouse is out of UK chargers yet the German warehouse has some. Nice one OP :)
     

    #19
  20. Traverse6
    Jelly Bean Aug 12, 2014

    Traverse6 , Aug 12, 2014 :
    Yeah and apparently UK warehouse has phones but German warehouse doesn't. So they're basically cross-shipping the things they need.
     

    #20
    Gabriel Kleiman likes this.