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Shipping speeds?

  1. DoobieDroidX
    Gingerbread Feb 24, 2016

    DoobieDroidX , Feb 24, 2016 :
    Mine was ordered 15th supposedly shipped 16th Poland to Bristol looks like I will be getting a refund take my custom els were
     

  2. Donaldmendez
    Cupcake Feb 24, 2016

    Donaldmendez , Feb 24, 2016 :
    order placed on the 17th, got my phone delivered on the 22nd. i live in New Jersey. still need to go to att and get a nano sim tho
     

  3. vikasshah99
    Froyo Feb 24, 2016

    vikasshah99 , Feb 24, 2016 :
    Same as you, ordered 15th and DHL site showing "shipment information received" from about 1030 am on 16th - going to wait until end of Friday to allow for their shambolic logistics and then decide.
     

  4. DoobieDroidX
    Gingerbread Feb 24, 2016


  5. matinis7
    Cupcake Feb 24, 2016

    matinis7 , Feb 24, 2016 :
    Hey guys, looks like that i'm in the same boat. I place my order on 16, and on 18 I got email that my order has been shipped. But i see that my order on DHL is since 17 in Poland and and they saying that Shipment information received. Since 18 i hear nothing. What I should to do? How many days i should wait? Thanks for any information
     

  6. Tazira
    Froyo Feb 24, 2016

    Tazira , Feb 24, 2016 :
    I ordered at 19. February and it has just arrived (Germany, came directly from UK, no other countries involved). :)
     
    Last edited: Feb 24, 2016

  7. borni84
    Cupcake Feb 24, 2016

    borni84 , Feb 24, 2016 :
    You're a lucky guy. I am waiting since the 18th to get my phone from Poland to Germany :-(
     

  8. chrisminifreddusch
    Eclair Feb 24, 2016

    chrisminifreddusch , Feb 24, 2016 :
    You're very lucky, I ordered on 15th and it's still not even shipped. (to Germany too)
    21:42:03 MEZ - Anabel said :Express shipping will be within 5-10 business days. For Standard, it will be within 10-15 business days
     

  9. Toby_Winkler
    Froyo Feb 24, 2016

    Toby_Winkler , Feb 24, 2016 :
    I'm not sure I trust this thing about then saying some phones have been lost. How can it have been lost when it hasn't even been handed over to DHL yet?

    I'm currently on the 6th working day since they said my phone had been shipped, so I'm going to wait a bit longer before contacting them.
     

  10. DoobieDroidX
    Gingerbread Feb 24, 2016

    DoobieDroidX , Feb 24, 2016 :
    If shipping times are true 10 days then if ordered 15th not going to see it much befor Monday next week , what gets me they say it must be lost how can that be as never sent according to dhl , asked how long take for refund in my ticket hope wait isn't as long as the phone ,
     

    eoinsheehy and Toby_Winkler like this.
  11. vikasshah99
    Froyo Feb 24, 2016

    vikasshah99 , Feb 24, 2016 :
    Lost on the way from a mystery OP warehouse to DHL? I think that bit of the process seems to be taking long - once DHL have it they seem to deliver it quite quickly.
     

    Toby_Winkler likes this.
  12. iwantthatfone85
    Gingerbread Feb 24, 2016

    iwantthatfone85 , Feb 24, 2016 :

    What shipping did u use
     

  13. Toby_Winkler
    Froyo Feb 24, 2016

    Toby_Winkler , Feb 24, 2016 :
    I agree, the issue is definitely with OP and not DHL. I reckon they either haven't got the phones at the warehouse yet, or they just haven't actually handed them over to DHL. I do not believe any phones have been lost, I just reckon they are taking there time and not really being very honest about it.
     

  14. DoobieDroidX
    Gingerbread Feb 24, 2016

    DoobieDroidX , Feb 24, 2016 :
    Dhl just confirmed again that there driver has never collected it nor was it given a new waybill number by checking my postcode so OP are ones messing about why not just come clean and say it's out of stock or issues instead of tarnishing there reputation further , god sake :mad:
     

    Toby_Winkler and londondreams like this.
  15. Edith28
    Cupcake Feb 24, 2016


  16. Toby_Winkler
    Froyo Feb 24, 2016

    Toby_Winkler , Feb 24, 2016 :
    I've just submitted a ticket asking for an update, stated that I wanted something more specific than just "shipping takes 5-10 working days".

    Also asked about the lost phones thing, and how that doesn't seem right when DHL haven't even received the phones. Will update here once I have a response.
     

  17. markyboyu
    Cupcake Feb 24, 2016

    markyboyu , Feb 24, 2016 :
    I've just asked for a refund.. Not collected since last weds. Oneplus logistics seem to be a bit of a joke and there's easier ways of purchasing a phone these days!
     

  18. Tazira
    Froyo Feb 24, 2016

    Last edited: Feb 24, 2016

  19. DoobieDroidX
    Gingerbread Feb 24, 2016

    DoobieDroidX , Feb 24, 2016 :
    Takes 24hrs befor each ticket reply I can see this going on for days just sorting a refund and whats the betting I have to wait further for that ,
     

  20. borni84
    Cupcake Feb 24, 2016

    borni84 , Feb 24, 2016 :
    Hey Guys! I just looked at the tracking number again. My Status has changed :) Now it's "
    1 Shipment picked up SZCZECIN - POLAND 13:06". So it's on the way!