0
Shipping speeds?

  1. Tuditud19
    Eclair Feb 18, 2016

    Tuditud19 , Feb 18, 2016 :
    I've received an answer to a ticket I made about this. Said that I should follow the tracking number by tommorow. Hopefully that's when they ship for everyone else as well.
     

    #81
    earthboy and erguillermin like this.
  2. Daano50
    Eclair Feb 18, 2016

    Daano50 , Feb 18, 2016 :
    Couldn't agree more
     

    #82
  3. chrisminifreddusch
    Eclair Feb 18, 2016

    chrisminifreddusch , Feb 18, 2016 :
    Same here. Ordered my phone on the 15th and the status is still pending.
     

    #83
  4. AndreZwanenburg
    Froyo Feb 18, 2016

    AndreZwanenburg , Feb 18, 2016 :
    The saddest thing is that OP does not email at all on the order status. I have yet to receive ANY emails from them. The money was taken out of my paypal account, within a minute, and on the ordersite the status is given, but I never received an email with any information. It is also a little strange that they are not responding here, their own forum. I will contact them this afternoon via the live chat and see what the status is.
     

    #84
  5. Tuditud19
    Eclair Feb 18, 2016

    Tuditud19 , Feb 18, 2016 :
    As I said before, they told me to check my tracking number tommorow. So hopefully that's when it ships. Keep us updated AndreZw.
     

    #85
    cod0rama71 and AndreZwanenburg like this.
  6. AndreZwanenburg
    Froyo Feb 18, 2016


    #86
  7. wncc1701p1
    Cupcake Feb 18, 2016

    wncc1701p1 , Feb 18, 2016 :
    i am glad im not the only 1 with a OP2 stuck in Poland, but i will do the same as you & wait till tomorrow
     

    #87
  8. wncc1701p1
    Cupcake Feb 18, 2016


    #88
  9. Tuditud19
    Eclair Feb 18, 2016

    Last edited: Feb 18, 2016

    #89
  10. Tuditud19
    Eclair Feb 18, 2016

    Tuditud19 , Feb 18, 2016 :
    That in unplesanat wncc. Don't worry yet. There are quite a few of us as of now in the same situation. If they don't ship tommorow I will check on live chat. Hope yours arrives soon.
     

    #90
    AndreZwanenburg likes this.
  11. wncc1701p1
    Cupcake Feb 18, 2016


    #91
  12. AndreZwanenburg
    Froyo Feb 18, 2016

    AndreZwanenburg , Feb 18, 2016 :
    Talking with customer service rep now. They are saying on this forum they have notified that they do not ship within 3 but within 4 working days. So I should get my tracking number today or tomorrow.....
    It is weird they put a notice on this forum but not on their website.
     

    #92
    erguillermin and cod0rama71 like this.
  13. Tuditud19
    Eclair Feb 18, 2016


    #93
    erguillermin and AndreZwanenburg like this.
  14. AndreZwanenburg
    Froyo Feb 18, 2016

    AndreZwanenburg , Feb 18, 2016 :
    Interesting thing is I jsut got a response to my ticket, and this person said they do ship with in 3 days, unless it was during a promotional time (well getting a free case is not really a promotional time is it???)
    Even so, it sounds weird it needs to take 4 to 5 working days for something like this to ship. Maybe they only have one or 2 people in logistics......?
     

    #94
    erguillermin likes this.
  15. clowry445
    Eclair Feb 18, 2016

    clowry445 , Feb 18, 2016 :
    Wouldn't get to excited about getting your tracking number as I have had mine since Monday and it has not even moved yet.
     

    #95
    Daano50 likes this.
  16. Macedo
    Donut Feb 18, 2016

    Macedo , Feb 18, 2016 :
    The same here :(
     

    #96
  17. gjenk
    Cupcake Feb 18, 2016

    gjenk , Feb 18, 2016 :
    I order 1 on Saturday, got notication on Monday order was completed with tracking details. DHL show it as being in Poland. Chased DHL who said they got documentation but have not received the parcel!!!
    Contacted oneplus about when I can expect delivery as this has been bought a birthday gift & birthday is on 20 feb. They can't give an expected delivery date!!!
    Very poor customer service. Website does not say how long delivery is.
     

    #97
  18. gjenk
    Cupcake Feb 18, 2016

    gjenk , Feb 18, 2016 :
    I order 1 on Saturday, got notication on Monday order was completed with tracking details. DHL show it as being in Poland. Chased DHL who said they got documentation but have not received the parcel!!!
    Contacted oneplus about when I can expect delivery as this has been bought a birthday gift & birthday is on 20 feb. They can't give an expected delivery date!!!
    Very poor customer service. Website does not say how long delivery is.
     

    #98
    rvellis likes this.
  19. clowry445
    Eclair Feb 18, 2016

    clowry445 , Feb 18, 2016 :
    I just don't get why they can't tell us what the hold up is... instead of making up lies saying dhl have the phone when they clearly don't..
     

    #99
  20. dec25born
    Eclair Feb 18, 2016

    dec25born , Feb 18, 2016 :
    .
    I think we are in the same boat. Ordered on 15th in Sweden. On 16th status changed to Complete with a tracking number. today 18th the tracking status has not changed. Called DHL Poland and came to know that they have not even received the item. Called One+ and came to know that the item is shipped from United States. Polish DHL was a BLEEP UP. Agent was nice and tried to help. Came to know that they have shipped on 16th but there is no tracking information. Was informed that it will take 15 days. BLEEP!! .