2
Shipping to Canada

  1. bok.choii
    Gingerbread Jun 21, 2016

    bok.choii , Jun 21, 2016 :
    I ordered my OP3 with Karbon case and Screen Protector one June 16. Est delivery date Jul 5. Is this normal? (I live in Canada)
     

    #1
    cssoz and Thingist like this.
  2. retsushi
    Eclair Jun 21, 2016

    retsushi , Jun 21, 2016 :
    I think it is. I didn't ordered, but went to checkout to see price with tax (600$ in QC). The order would take 8 days to fulfill, then add another delay for shipping, plus custom clearance, and July 1st is holiday and June 24th in QC also.
     

    #2
  3. ginopapatz
    Cupcake Jun 21, 2016


    #3
  4. cssoz
    Honeycomb Jun 21, 2016

    cssoz , Jun 21, 2016 :
    I am in Toronto but i don't know if the payment would be an issue again. Can anyone confirm that paying through credit card was smooth and order is paid?

    Also 10 business days make sense and one of the staff said the estimated time is the longest of what you believe. And it depends on if it's priority or standard shipping
     

    #4
  5. G_Alexander_I_vZiE
    Froyo Jun 21, 2016

    G_Alexander_I_vZiE , Jun 21, 2016 :
    Same here ... ordered on the 15th June
    First mail confirmed order
    [​IMG]
    Date: 15-06-2016
    Order Number: blabla bl;a

    2 min later second e-mail -:
    (estimated dispatch date Jun 23, 2016) (order placed on June 16, 2016 2:21:24 AM BST)

    now it shows on OPO website
    Delivery by.... Jul 05, 2016

    Does not seems normal ... I opened a ticket with them will keep you posted
     
    Last edited: Jun 21, 2016

    #5
  6. RNEric
    Cupcake Jun 21, 2016

    RNEric , Jun 21, 2016 :
    I ordered mine on the launch day together with a case...both items arrived only yesterday via UPS...
     

    #6
  7. babybug
    Cupcake Jun 21, 2016


    #7
  8. cssoz
    Honeycomb Jun 21, 2016

    cssoz , Jun 21, 2016 :
    i ordered mine on launch day and my $ was held due to system issue. i bet you guys order it before 6pm ? EST
     

    #8
  9. armmani2001
    KitKat Jun 21, 2016

    armmani2001 , Jun 21, 2016 :
    I ordered right at launch and received it in 3 days on 17th.. Yours doesn't sound normal to me but then there might be too much demand after the first few minutes :p
     

    #9
  10. G_Edmond_Tse_eUvW
    Cupcake Jun 21, 2016

    G_Edmond_Tse_eUvW , Jun 21, 2016 :
    I ordered June 16th at 2am. Ordered the Oneplus 3, Karbon Case, and extra USB C Dash cable. At first it said it would be delivered by the 28th, but now it's changed to July 5th also. Every day I'm refreshing to see if maybe the date will change and it'll come sooner... :(
     

    #10
  11. rhiney
    Honeycomb Jun 21, 2016

    rhiney , Jun 21, 2016 :
    I think most of our orders changed to July 5. Mine was to ship out on June 22. Now it's gone to June 30. I guess getting rid if invites now means oder the phone then the manufacture it.
     

    #11
  12. cssoz
    Honeycomb Jun 21, 2016

    cssoz , Jun 21, 2016 :
    i prefer no invites and have to wait 5 more business days for shipment + a few more on customs part. Versus invites = 1 - 3 months wait.
     
    Last edited: Jun 21, 2016

    #12
  13. FreddDaSilva
    Eclair Jun 21, 2016

    FreddDaSilva , Jun 21, 2016 :
    Your money being held issue was resolved?
     

    #13
  14. cssoz
    Honeycomb Jun 21, 2016


    #14
  15. FreddDaSilva
    Eclair Jun 21, 2016


    #15
  16. mariogold42
    Honeycomb Jun 21, 2016

    mariogold42 , Jun 21, 2016 :
    Same here in Vaughan. Ordered my OnePlus 3 at 1:00am on June 15. At first the estimated delivery date was June 28. Now it says July 2.
     

    #16
  17. crumyee99
    Gingerbread Jun 21, 2016

    crumyee99 , Jun 21, 2016 :
    I didn't experience any issues. I ordered on June 14th, and I received it on June 21st with a Sandstone case.
     

    #17
  18. mariogold42
    Honeycomb Jun 21, 2016

    mariogold42 , Jun 21, 2016 :
    Are you in Toronto?
     

    #18
  19. cssoz
    Honeycomb Jun 21, 2016

    cssoz , Jun 21, 2016 :
    - YES he did! Just waiting on posting of the transaction. but i do see my credit has already been increase back up. As shown within the picture below. Lucas L, Thanks for getting in here and solving the issue, 1 at a time. OnePlus Cusomter Support is better. ill vague for those who say the opposite!

    - Now waiting on website to be fixed (gateway/middle man). Software/firmware issue from what i have read in this thread. OnePlus should post back here or make a new sticky support thread saying the website payment methods 'has improved' ;) when it is done.
     

    #19
  20. FreddDaSilva
    Eclair Jun 21, 2016

    FreddDaSilva , Jun 21, 2016 :
    Wow, lucky you! I have a support ticket that has been open for 3 days. They charged my credit card. Still no order re-appeared in "My Orders". So I'm out of $600, with no order. This sucks! :( Happy to hear your issue got resolved though. Congrats, enjoy the phone!
     

    #20